Bellamia CollectionsReviews of bellamiacollections.com

The couch itself is okay. I got the Luna in stone grey chenille. It took 1 months longer than expected to arrive. One month! The cushions have flattened and become uncomfortable within a few months. I am currently waiting on a replacement cover, because it arrived damaged, and firmer cushions that will allegedly fix the flatness / discomfort. I first informed them of the damaged cover upon arrival in February, and about the cushions in April, and I have not received the replacement parts yet. It is AUGUST. It has been MONTHS with no answers, changing answers, and long wait times before the next piece of communication. And I have a paper trail to prove it. Overall, I am appalled with the horrible customer service and long wait times. Put your money elsewhere, please, for your own sanity.

I had an amazing experience with Bellamia. I ordered my couch on July 11th, it shipped on the 14th, and arrived on the 21st. 10 days! It was easy to build, very comfortable, and beautiful. I'm surprised this option is so affordable and so amazing. I was also shocked that this brand is not as well known, I don't think I'd buy a couch from anywhere else again.

This couch is a dream!! We were looking for a big, deep-seated, lounging couch for our basement living room and the Bella Pit with box cushions exceeded all expectations. I was worried about ordering a couch online without trying it first, but it feels very solid and high quality. The green linen fabric is beautiful and soft in person. It definitely is a couch you could fall asleep on! The cushions are supportive and not too firm or soft. It was easy to assemble, which I really appreciated. The cushions don’t attach to the couch base but so far we haven’t had any issues with them sliding around. We opted for the storage ottoman to keep our extra blankets which is really helpful for our space. I love the oversized, deep cushions. It’s exactly what we wanted for watching movies in our basement as a family. This feels like a couch that will last for years to come.

I am not usually the type to go out of my way to write reviews, but I want to save someone else the headache I’ve experienced. Do not waste your time and money with this company. I was so excited to purchase the Bella-U shape sofa in the mocha performance fabric. I made the purchase on February 17th. It was advertised that it would ship within two weeks, which I was excited about, because I was about to face a surgery and would be crashing on the couch for a while. When I checked out, it gave me an estimated ship date of 02/27/26-03/04/26. After the first week of March rolled around, I still had received no shipping confirmation, so I contacted them. Then I’m told that the fabric I chose was not in stock and wouldn’t be in stock until APRIL. They offered to send me a different fabric that was in stock. I declined, because that is obviously not what I wanted, or I would have purchased that fabric. So I wait several more weeks. Keep in mind that all communication had to be initiated by me. I finally get a shipping confirmation and receive my couch on April 18th….two months after purchasing. When the delivery driver takes them off of his truck, I immediately recognize the writing on the box states the wrong color. We open them up and I had half of a cream couch and half of the mocha I ordered. The driver couldn’t take them back with them, so we had to take the incorrect pieces and contact Bellamia. This is where it started getting even more frustrating. Everything had to be done through email. I had to send tons of photos of the boxes, products, descriptions of what I had, what I was supposed to have. It was back and forth for what felt like forever before I finally received a response that stated they would check to see IF my correct piece were in stock then they’d ship them out. IF!!!!!!! After waiting for it to be back in stock, now they had to find half of my couch that I’d been waiting patiently on for two months. After more back and forth, i finally get confirmation that they have my missing pieces. On May 17th (three months after ordering) I finally received them! They requested that I schedule yet a third scheduled pick up day for the delivery driver to pick up the wrong pieces that were delivered to me. I suggested that it was only fair that they compensate me for my time since this would now be the third delivery . Each time myself or my husband had to be present, and block off several hours of our day to meet the driver. As a business owner, I would most definitely compensate one of our customers had we been the cause of so much trouble and inconvenience. We are now in July. They have refused to refund anything, and I’m still waiting on a driver to pick up the three large boxes that contains the wrong sofa. Also, we have now had our correct sofa for two months now. It is absolutely beautiful, but the fabric is already starting to pile, which is so disappointing considering all we’ve dealt with and how much we paid.

I can’t recommend Bellamia Collections enough! The delivery service was seamless as the boxes were delivered straight to the room of my choice. Unboxing and assembling the pieces by myself was extremely easy, and not to mention the sofa is THE most comfortable sofa we have ever owned! The velvet fabric is absolutely beautiful and the color is so rich…our sectional looks like it cost way more money than it actually is. I definitely rate my experience a 10/10!

After I decided that I wanted to order a sofa from Bellamia, I first received lots of samples to ensure I loved the color and texture. That was so helpful in helping me choose! I chose the Bella Sectional in the Mocha Brown Performance Linen. It looks absolutely gorgeous in my family room! Their customer service was so easy to work with and after it arrived, It was so easy to put together. It has already become my family's favorite hangout spot. It is also so soft and just the perfect addition to the space. I highly recommend this sofa! 10/10 for sure!!

It was such a fast and efficient shipping to delivery process!!

I absolutely love this couch! I got the Bella couch in cream chenille with pillow cushions 🤍 It’s by far the most comfortable couch I’ve ever owned. I love that it’s modular, so you can move the pieces around to fit your space however you want. It’s perfect for cozy movie nights, and the storage ottoman holds so much!