Rachel
The Perfect Couch
UPDATED REVIEW: I had previously posted a lengthy review regarding my DELIVERY experience with CEVA logistics, Bellamia’s delivery and white glove and assembly partner here in Southern California. Obviously I have no idea what second party companies they use in other areas and states but my biggest heads up to anyone considering a Bellamia couch if you’re in Southern California is: If you are requesting assembly, be certain that both Bellamia and CEVA Logistics have acknowledged in writing that their day of delivery individuals have been notified of the need for assembly and any other logistics such as parking, a second story delivery, etc. I want to give a full acknowledgment Jann at Bellamia for reaching out to make this right, though the delivery experience was not at all their doing or fault. I appreciated her taking responsibility and wanting to make it right. We both want all future deliveries to go smoothly for anyone ordering such a fantastic couch from them. Now to the most important part: I am absolutely OBSESSED with my Bellamia couch. I have waited years before purchasing a brand new one and had a filler couch in the meantime. I needed comfort, durability, and something that complimented my modern art deco aesthetic in my LA 1920s Spanish Bungalow. It’s a lot to ask! I had previously gone to every kind of showroom possible, with brands like Joybird, RH, Cozey, C&B, West Elm, Room & Board, etc. I had even solicited sellers on Facebook Marketplace selling Anabei couches to let me come and try out their couch. Needless to say, I didn’t buy it. I was terrified to order from Bellamia without having any way to see in person or try it out. There was one specific review of a large family who had ordered a Bellamia 6+ seater velvet couch. They had several children and animals in their household, and their list of reasons of why they loved it is what sold me on ordering. Anyone in my life knows I’m very thoughtful in all of my purchases, I do a lot research, I invest in beautiful, quality pieces but I do not make any excessive fiscal decisions (aka spending five figures on a piece of furniture that’s going to have lots of foster dogs and people on it). With that in mind, things that were important to me that are likely important to you: • the comfortability of the couch; I wanted it to be supportive without being rock hard but also not too soft, and losing its shape months in. • I wanted couch cushions that weren’t too thin or thick and wouldn’t need to be fluffed or propped back up constantly from falling over. • I wanted quality structure built to last with built-in hardware that would keep the seat pieces from sliding apart. • a high performance velvet ! I especially wanted a shade of green velvet light enough to brighten the room, but dark enough to hide any kind of tarnish, dog hair, small spills or seat marks. It needed to match my art deco aesthetic. • It HAD to be pet-resilient and have removable, washable covers, and be easy to spot treat on the daily. • my last and most important feature was looking for foot rests with storage. My Bellamia couch has ALL of those things and more! It is the perfect couch, I have no notes! I still sit on it every day, in awe of how great it is and so grateful. I ordered the four seater with two storage ottoman in Sage Green.
Response from Bellamia CollectionsOct 9, 2026
Dear Rachel, Thank you so much for taking the time to update your review and share such a thoughtful and detailed account of your experience. It truly means a lot to us, especially knowing how much time and care you put into finding the perfect couch for your home. We also want to sincerely thank you for your patience, understanding, and willingness to work with us following your initial delivery experience. We know things did not go as smoothly as they should have, and we are incredibly grateful that you allowed us to listen, understand what went wrong, and work towards a resolution. Your feedback and collaboration have been invaluable in helping us identify areas where we can improve the delivery experience for future customers. We are also so glad that Jann was able to support you throughout this process. And of course, we absolutely love hearing how happy you are with your new couch! Your Sage Green velvet sounds like such a beautiful addition to your Spanish bungalow, and knowing that you have found the comfort, quality, and functionality you spent so long searching for makes us incredibly happy. We especially love that your couch is a perfect fit for both your beautiful home and your furry companions! Thank you again for trusting Bellamia Collections, for being so generous with your feedback, and for giving us the chance to make things right. Customers like you genuinely help us grow and become better at what we do, and we truly appreciate that. We hope your new couch brings you many years of comfort, wonderful memories, and cosy moments with your foster pups! Best wishes, Shachi Bellamia Collections



