Bellamia CollectionsReviews of bellamiacollections.com

I have had my sofa for 60 days and I can confidently say that I love it! The color is more beautiful than the swatch was. I love this sofa so much that I want to add two more pieces to my collection. This sofa is a great buy! It’s comfortable and beautiful!!!

It was an all around wonderful experience! They sent swatches of all the colors before ordering the sofa and once ordered it was fast shipping and everything arrived safely! The sofa itself is absolutely stunning and so comfortable!!!! I could not love it more!

Absolutely do not recommend this company. Their website and policies seem reasonable, but the follow through isn't there. I ordered a couch over a month ago and it has not arrived. My delivery window came and went. Each time I contacted customer service, there was a new excuse for the delay, and an assurance it would ship by X date. None of them were true. They never offered to refund me or ship an in stock color, as their website states they would offer. I requested to cancel several times and they wouldn't process my request, they kept delaying, until now the couch has supposedly shipped. So if I proceed with a return request at this point, they'll charge me a large return fee. I believe they delayed communication to further manipulate the situation and scam me out of money. They didn't "ship" until I told them I'd be contacting my credit card company to report fraud. Terrible company. Even if this couch arrives and is the best couch in the world (which I doubt), this company is unscrupulous and not interested in customer satisfaction.

I ordered the Bella Sofa and the delivery process was terrible. The delivery company was a no call/no show for the initial delivery. The sofa quality is very poor. There are stains on the fabric and the pieces do not align properly. The color variation in the fabric does not match so it looks like I have two different sofa colors. I will be returning this sofa. Customer care was initially kind, but only offered to send a replacement and no additional compensation for the terrible experience and inconvenience.

Purchased the Luna sectional and even though I love the velvet covers, the rest of the couch is cheaply made and the pieces come apart and shift constantly. I’ve reached out to the company with no response either by email nor phone. I hate this couch.

Make sure you look up reviews on facebook and reddit before you purchase. I wish I had. This company is new and I have had an awful experience. I ordered the Luna couch and like others, only received part of my order. This is especially frustrating when the delivery date is scheduled and any numbers or methods of contact listed for the delivery company don't work and aren't connected. I received just the ottoman and not the couch. I immediately communicated with Bellamia Collections and the communication has been extremely poor. I haven't heard back from them. I'm very disappointed and will be filing a claim to hopefully get a refund.