Bella ItaliaReviews of bella-italia.com

Average food. Below average service. Rude staff.

We had an absolutely fantastic break with you (our first holiday with our 4 month old) until we ate out at Bella Italia. I’d ordered the festive pizza. And ate the festive pizza. And a few hours later the pizza came back and not in a good way. The food poisoning was intense (this was Sunday Eve 8th Dec 5:30pm.) I’ve only just stopped being sick, 10am Tuesday 10th Dec. Please take it off the menu if it can’t be cooked properly.

I am not one to write reviews but have felt compelled to after an awful dinner. Would have given my experience at Bella Italia CRIBBS CAUSEWAY no stars if I could (sadly not an option ) We had booked a table in advance. On arrival the restaurant was extremely busy. After 15 minutes of waiting for a Waitress to come and take our drinks order I left the table to find someone to take our order. We gave our drink and food order at the same time. Drinks arrived with one missing. Food arrived with one meal missing and another meal luke warm. Food was expensive and average tasting. We were given a couple of free drinks which was the only saving grace of the evening. The staff looked harassed and as a knock on effect were not offering the friendliest service. Not a pleasurable experience at all.

Absolute disgrace of a restaurant at Cribbs Causeway. Should have known we would not be getting adequate service when it took nearly 30 minutes just to get our drink order. Not only did we have to wait for drinks but it was past 1 hour when the food arrived but it turned out my waitress didn’t put my order through, so for a party of 6 only 5 got their order. We only got our food as we asked where it was and then the waitress asked me what I had ordered, and when she came back said it hasn't been put through. She then offered some random meal but by this point I had lost my appetite but she got all annoyed at me, as if this was my fault and proceeded to talk to me as if i was a toddler who didn't want his lunch. Atmosphere was also very poor. The only thing i would say is that they are obviously understaffed.

i went here on my birthday to have lunch with my family and friends, I got £15 voucher but when I tried to use it they wouldn’t accept it on set menu. Ended up spending the same amount. Food is also tasteless and pretty small servings compared to other restaurants

Bristol Cribbs Causeway - food was undercooked and made me ill, service was very slow and was over charged. Terrible experience - avoid it

Great meal. However, the service charge is not mentioned on the menu and should not be a percentage. Serving an expensive meal takes the same effort as a cheaper one. I prefer to give a cash tip (if at all) of my choosing. It would be more honest to increase all the prices by 12½% Having a service charge does not encourage staff to give outstanding service!

I had the chicken ham and mushroom pizza with chips, cooked to perfection. Would order this again.