Bella ItaliaReviews of bella-italia.com

Bella Italia Exeter, service amazing food amazing as always 😊 Gluten free options are brilliant. Thank you to all the staff who are so welcoming

My friend and I Visited Birmingham New Street restaurant today. We were shown to our table by a nice friendly waiter Marc. We had a main course and desert which were very enjoyable. The waiter Marc was very attentive throughout our meal asking if we wanted any more drinks, etc. I had a 25% discount voucher off total bill. When I arrived home and looked at the bill again, it seemed we had not been given the full discount off the bill. I phoned the restaurant and spoke to a very rude man who, for some reason, could not understand what I was saying and twice asked me to repeat it, then went silent, so I asked if there was anyone else there who I could speak to, so he transferred me to a recorded message telling me there was noone there to help me. I rang back twice and exactly the same thing happened again both times. A little later in the evening I looked at the receipt again and I realised why I thought the bill was wrong. The ink on the receipt wasn't very clear and the discount looked like £8.13 when it was actually £18.13. This is the reason why I queried it, if the receipt was printed clearly this would not have happened.

St Martins On The Lane- The gluten free pasta was delicious, and service was really great. Damian was very attentive, while the restaurant was very busy. Thank you.

Well… Bella Italia? No! If you want an Italian experience, forget it. If you want to listen to Latin hip hop while eating fettuccini, go for it. $20 for six shrimp and four scallops with cheese sauce that barely sticks to the noodle, not worth my money. Soda was flat, And get your own fork..

Le service est trop lent. La bouffe et l’iced tea mangue sont super degueuxlasse J’ai demandé une lasagne et c’était comme un bouillon. J’ai été vraiment déçue

FOOD TOOK AGES TO COME, when it did it was nothing more than DISGUSTING, I feel robbed, could not wait to leave

The experience at this establishment was highly disappointing and can only be described as a complete rip-off. Upon arrival, patrons are misled by the presence of cards on every table that prominently advertise bottomless drinks. However, when the bill arrives, it is revealed that this offer is contingent upon explicitly requesting it, despite the misleading signage. This lack of transparency and the subsequent deception are unacceptable practices. Furthermore, the staff exhibited a complete lack of engagement and professionalism. Their attitude was indifferent, and when I approached them with a polite inquiry regarding the charges for the drinks, I was met with dismissive and rude behaviour. This lack of customer service is a significant detriment to the overall dining experience. In addition to the poor service, the quality of the food was subpar. The pizza was excessively greasy, and the meatballs contained undesirable grizzle, which detracted from the meal’s enjoyment. Given these issues, I find it highly unlikely that I will return to this establishment.

We’ve just come from dining at your restaurant in Norwich Riverside. It’s my partners birthday and I haddnt mentioned anything in the booking until we sat down for the meal. The staff were very accommodating and the food was lovely, and even surprised my partner with a little birthday treat at the end! Lovely staff and fantastic environment!