Chey B.
Amazing
Free returns and quick shipping and great customer service thank you very much

Befitting offers premium designer prescription eyeglasses. Enjoy our wide collection of eyeglasses of all sizes, shapes and colors!
Befitting (befitting.com) has 562 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Chey B.
Free returns and quick shipping and great customer service thank you very much
Arthur M.
Product delivered as specified. Customer service is outstanding, they address all needs with expedience and ensure quality is priority. This is our third pair of eyeware and we are completely satisfied!
Gloria J.
Their service is outstanding. The quality is the best. They really care about you.
Wish
the staff and techs are great: cordial, welcoming and kind. However, this business model is lacking compared to in-office visits. Parts of the eye exam can not be done remotely and require a skilled professional to observe and test. In those instances, Befitting refers patients to an in-person eye doctor which means an additional cost ($ and time) for the patient. Further, when/if there is a problem with the glasses, the load is on the patient to retest and address. Meanwhile, a single visit to a physical eye-doc could take care of it all. Befitting is great if there are no hitches with your exam or glasses. Otherwise, it is a waste of time and $. Wish it weren't.
Response from BefittingJun 18, 2024
Hi Wish, Thank you for your feedback and the opportunity to address any potential gaps in our service. We regret that you didn't have the experience we aim for and hope to provide. As an online optical retailer, we are proud to have a skilled team to assess each order and prescription. Although our staff is trained to foresee any potential issues and reach out to our customers to extend support, there are scenarios that a physical office and optician can better serve. Of course, we are continually working to merge technology to increase the ease of online shopping and the care a prescription eyewear order requires. If there is anything we can look into or support you with, we are always more than happy to help. Wishing you a fun and festive summer! The Befitting Team
Scott
The glasses I originally chose were too large for my prescription, Befitting suggested a smaller size pair of glasses to fit my prescription, gave alternate options to choose from and it worked out perfect. Their attention to detail and the time they took to review my order before processing made sure the glasses I received were the right size and fit to my prescription. This is the second pair I have ordered from Befitting and both times the experience has been perfect.
Will M.
The ease of the site and communication from reps. This was my first experience buying eyeglasses online. Receiving my order quickly in a well protected package. I would recommend befitting to anyone in the market for buying eyeglasses.
Ned S.
Customer Service top of the line
Rob
First time to order on line. Nervous about getting correct fit. They arrived in a timely manner and fit very nicely. Had to get the nose piece adjusted but otherwise, was satisfied.