Beehiiv is super simple and easy to use, making it perfect for creating a side business while having fun. The platform is constantly releasing new features at a blistering pace. It offers excellent tools for monetization, analytics, segmentation, and automation. Simply the best platform out there!
Response from beehiivMay 21, 2024
Thank you! 🐝
KE
KeiA
I keep getting spammed by Beehiiv marketing I haven't consented to
I keep getting spammed with marketing emails from different addresses all on the Beehiiv platform. When I've written to the Data Protection Officers from the companies, they all say I apparently clicked links within their marketing emails (which are all using Beehiiv) to sign up to their marketing lists. But what none of them can explain is how they got my email in the first place, to send me an email that I apparently clicked a link in. A chicken and egg situation that they won't respond to. The other thing is - every single one of the emails has gone to my Junk folder, so links are automatically fully disabled and I know for a fact I have never clicked on a single link from these scam artists.
Somehow Beehiiv seem to be in on the scam. They have ignored all my emails about it despite having sent them to multiple addresses within Beehiiv and Beehiiv's automated system even sending me a feedback request in reply to my email, asking how it went when it was resolved - proving they got the email. I obviously gave negative feedback and guess what - no one ever got back to me about it.
I believe Beehiiv are falsifying marketing consent to a whole range of companies using their platform, which is against the law thanks to GDPR. And they've potentially obtained my email through illegal means in the first place. I have reported the emails and blocked all the sending addresses, yet every fortnight an entirely new company using the Beehiiv platform appears in my inbox having signed me up to their mailing list somehow. I 100% believe Beehiiv is behind this and they are a shady company.
Edit to address Beehiiv's response: Notice the two most important things they haven't addressed in their response - 1. Completely ignoring the fact I have already reported these matters to their DPO by email AND through their own automated feedback system, AND tried to chase up responses but it has all been ignored. Where is the reply about that? Why aren't Beehiiv concerned about hearing that? - 2. Nothing in the response addresses the fact that Beehiiv is the only common factor in all these companies that are sending me illegal marketing communications without my consent. How is it that all these companies who only have the one thing of using the Beehiiv platform in common with each other, somehow have gotten hold of my personal data and don't care that I haven't consented to marketing? I shouldn't need to report anything to a specific email address separate to their DPO because it shouldn't be happening in the first place, and this company is the only common factor where it is happening! If someone is misusing my data or contacting me illegally, the law under GDPR says I go to the company's DPO, nowhere else, their abuse email address shouldn't even exist for my circumstances because it should be the DPO handling external contact from me.
Response from beehiivMay 17, 2024
Hello - if you're receiving emails you didn't sign up for, you can report them to [email protected]. beehiiv as a company doesn't send official communications without explicit opt-in. As an email service provider, we host hundreds of thousands of users and work very hard to block anyone abusing the platform.
JU
justw
Beehiiv cares more about woke pronouns than their customers
I connected my own domain to Beehiiv, and although the account settings indicated everything was fine, I encountered persistent SSL-errors and couldn't access the Beehiiv platform using the custom domain.
The first support response was unhelpful, simply stating that my settings were correct, and the ticket was closed prematurely. After multiple follow-ups clearly explaining the problem, I received a generic response and a GIF that didn't address the issue. Despite trying on multiple browsers and internet connections, the problem remained unresolved.
It feels like Beehiiv prioritises their stance on woke language over providing effective customer support and a functional product. It's extremely frustrating when support seems unable to address basic technical issues, which should be more important than forced inclusivity.
I've wasted 4 days trying to resolve this with support, and my issue is still not fixed. Do yourself a favour and stay away from here! (There are better alternatives that actually work)
ST
Smart T.
Support is absolutely useless...
Can't signup for a new account because they give you a 461 Error about a VPN. I don't use a VPN and everyone is getting this notice - just check Reddit complaints.
Then I use my phone to signup and they say to confirm on the email, which never arrives after multiple attempts.
Support is absolutely useless, who will run you in circles and never listens to anything you say. You'll waste 2 days of your life just trying to get the stupid account. And, then the fact you have to whitelist their confirmation email because its considered SPAM from an email company is insane!
Go the other way!
JE
Jeremiah
*CANNOT CANCEL SUBSCRIPTION*
*CANNOT CANCEL SUBSCRIPTION*
In a nutshell, got billed for a subscription I cannot cancel. Sent email to support a few days ago but received no reply. (Support request ID: #50393, #50410)
I still cannot cancel my subscription today so I'm sending a third support request today, let's see if they reply.
If I can't cancel means I will be billed every month for a service I don't use anymore.
Response from beehiivMay 21, 2024
What is preventing you from cancelling? Simply visit app.beehiiv.com/billing
RM
Runi M.
too much bad service
too much bad service. suspend account without any reason.
trying to contact they didn't fix it.
don't buy it
SS
Sm S.
bad services
bad services
MM
Martin M.
Overpriced and Missing Features
Beehiiv tries hard to be the 'Apple' of newsletters.
Premium price.
Focus on being 'user friendly'.
Tons of missing customization features.
Some of the most basic features
like ask for a subscriber's first name when the sign up to your newsletter...
are missing!
Automated email sequences, which are either free with other providers until 1000 subscribers, or cost like $15/month on a basic plan...
are only available on Beehiiv's $99/month plan.
I personally spent a month on their 'free plan'
setting things up, just to find out a lot of basic functions of email tools were simply not available, because...
I'm not sure why.
Also their email automation I spent time setting up, now I can only access if I pay the 99/month. but for that price, I don't really get the features I want. I cant even get access to the emails I created in there, to move them to a different platform. So frustrating.
I guess they think it's cool to limit functionality? Feels more focused or exclusive? To me, it's just weird. And I'm an Apple user for the record!
Response from beehiivMay 17, 2024
We have update our pricing to address these issues. Moreover, we're totally transparent on which features are included in each plan.