At its core, BedJet is a sleep technology company dedicated to revolutionizing the bedroom comfort experience through bleeding-edge engineering, advanced technology, and proven medical science. Founded by former NASA engineer Mark Aramli, our innovative climate-controlled systems have quickly become the number one customer-rated product for heating and cooling beds, redefining sleep quality by enhancing overall sleep comfort and improving the lives of sleepers through better, more restful sleep. With over 300,000 units to more than 40 countries and an impressive record of over 6,000 five-star reviews, BedJet has firmly established itself as a trusted leader in sleep technology.
Bedjet (bedjet.com) has 139 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
bedjet.com
Website
bedjet.com
Category
Decoration & Interior
Location
Newport, Rhode Island
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 14% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
If I could rate BedJet’s customer service even higher, I would give them a 100! From the moment that I had an issue, it was quickly addressed, and a resolution was found. I cannot say enough about Jack and his professionalism. Even if I do not keep the product, I will still highly recommend this company based on their customer service and knowledge of their product. I have received nothing but positive interaction since the beginning of my order thank you so very much! I wish more companies could be like BedJet.
AA
Anita A.
Great product and people to work with
Great product and people to work with! We have two and have bought 4 as Christmas gifts this year! Will be a life long customer!!
AG
Andrea G.
Highly Recommend
I bought the bedjet for my husband last year for Christmas (2023). It was a learning curve to figure out the best settings for him but over the last year he has come to love it and uses it every night! He gets insanely hot at night and this has helped to keep his temperature down. Some perks I've noticed that I wasn't expecting are that he doesn't toss around as much and he snores less. I think because he is more comfortable and at a more reasonable temperature it allows him to sleep more peacefully and less restlessly. I'm not sure why the snoring has decreased but I'll take it.
I also really appreciate the company as a whole and how quickly they respond if you ever need to reach out to them. They are friendly and helpful. Would definitely recommend this company and this product.
CL
Cathy L.
Here’s a lighthearted love review of…
Here’s a lighthearted love review of the BedJet for menopause:
---
"Let me tell you, the BedJet and I are in a serious relationship now. It all started one night when my hormones staged a coup, and I woke up in what I can only describe as the Sahara Desert of sweat. Then, like the knight in shining plastic it is, the BedJet entered my life.
This thing doesn’t just cool your bed – it’s like having a personal air conditioner whisper sweet nothings directly at your sheets. Night sweats? Gone. Hot flashes? More like ‘cool breezes.’ I used to spend my nights flipping the pillow like I was auditioning for an infomercial. Now? Bliss.
But wait – it’s also got a dual zone feature. My partner, who could sleep through a volcanic eruption, is happily cocooned in his furnace of warmth while I bask in my frosty paradise. It’s a love story for the ages: two temperatures, one bed, zero arguments.
Sure, it’s a bit pricey, but can you really put a price on the marriage-saving, sleep-restoring miracle that is the BedJet? Plus, it’s cheaper than the therapy we’d need after 100 more sweaty, sleepless nights.
So, to anyone in the menopause trenches, I say this: get yourself a BedJet. You deserve it. Your partner deserves it. Your sanity deserves it. Because nothing says 'I love you' like the gift of temperature-controlled, hormone-approved sleep."
MH
Mohamed H.
Great product, great company
I love my Bedjet - if the temperature of my room is super variable at night, this helps keep me a constant temperature and thus keeps me from waking up in the middle of the night, which really helps my insomnia.
Not only that, but they are a great, honest company. I recently ordered a 2nd Bedjet for when i visit my parents, but i also ordered an extra Cloud Sheet. I realized I already had a spare, and when I emailed them they agreed to refund just that part of the order and still let the rest of the order through with their Black Friday discount. I really trust them now, and I really love their product. Would give 6 stars if i could
KA
Kas
Sorry but it's a scam
Sorry but it's a scam. Only lies, about NASA and doctors. The reviews here. No one is buying it except me.
I really gave it a try. But the body regulates itself. And because you put a lower temperature. If you're getting sick. The body protects itself by warming up or cooling down. If you use this product it makes you sick. You didn't recommend any temperature. I searched for it. I believed 22°c, I set it. And I was shivering all night. After 2 months testing. I got around 29°c. But the body gets cold or warm. It's a variation between minimum 29 - 31. At 31 I start sweat.You didn't show how much power it uses. Really between 250 - 350 watts. 8 hours per night. 55 kilowatts per month extra. It's really ridiculous. I want my money back. I tested it for you. You knew it. So if you don't accept my return. I will post this post as reference. It's up to you. Sincerely yours, K
Response from BedjetNov 25, 2024
Dear K,
We’re truly sorry to hear that the BedJet did not meet your expectations. While the BedJet has hundreds of thousands of happy owners worldwide, we fully understand that it’s not the perfect solution for everyone. The reviews on our website, Trustpilot, and other platforms are from real BedJet users who have shared how the product has improved their sleep quality and overall comfort.
Our CEO and lead engineer, Mark Aramli, was an engineer on the NASA spacesuit program, and many doctors refer patients to BedJet for temperature-related sleep issues; in fact, we conducted a clinical study in 2018 demonstrating proven results for menopausal sleep disturbances.
We provide a 60-day return guarantee on new orders precisely so that our customers can try the BedJet in their own homes before making a full commitment. If you are still within this return window, please reach out to our team so we can assist you with the return process.
While it’s true that the body naturally regulates temperature, many of our users—such as those experiencing menopause or struggling with temperature regulation—find that the BedJet provides essential relief and enhances their sleep quality by giving them precise control over their bed’s microclimate.
We aim to make the system as user-friendly as possible by offering guidance in the user manual, on our support site, and through our dedicated customer care team, who are always available to provide advice and recommendations. We also provide detailed information about power consumption across all modes on our website to ensure transparency before and after purchase.
We’re committed to delivering the best experience possible, and we’d be happy to address any additional concerns or questions you might have. Please don’t hesitate to contact us at [email protected] or by calling 401-404-5250 during business hours.
Thank you for giving the BedJet a try, and we appreciate your feedback.
-Tim M. - Director of Customer Experience
AA
Alice A.
Bedjet - great product & great company!
Bedjets are great! first my brother bought one and loved it, so I did. We bought one for my parents (in 90's) and they love it too! This is esp amazing for people who "like to be cozy" because of blood thinners etc. We broke a remote, and they're sending a replacement, for free, same day. Way to go Bedjet!
AC
Anthony C.
Bedjet is absolutely top tier in every way.
Bedjet has an amazing product line up! I highly recommend their Bedjet 3 Dual Zone product if you want an absolute luxury sleep experience. Beyond their well made products, their customer service is absolutely elite. I received my bedjet product, but I did not unbox and use it for several months due to some work being done at my place. When I opened the boxes, I realized that I had not received their "cloud sheet" that comes with the product that I ordered. I sent the company an email about it. They personally contacted me the very next day. They explained to me that their records showed that the cloud sheet had been shipped with my order, but offered to replace it anyway, since I had not received it. Pleaae understand that the cloud sheet retails for about $150 - and I contacted them nearly a year after my purchase... and they took care of me immediately, no questions asked.
My experience with Bedjet was not just one of my best experiences with a company, it is one of my favorite experiences with a company.