BeautyrestReviews of beautyrest.com

Response from BeautyrestSep 21, 2026

Hi there, thank you for taking the time to review your Beautyrest Mattress and your experience. Your feedback is valuable to us. We are very sorry to hear that you are dissatisfied with the warranty replacement process. However, our policy is that if the mattress was purchased directly from us at Beautyrest, we do not authorize warranty claim upgrades from third-party retailers. However, you are encouraged to try the offered mattress in the store first before agreeing to the warranty replacement so that you know you will be comfortable on the mattress. We apologize for the inconvenience, but we want you to get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.

Response from BeautyrestSep 16, 2026

Hi there, thank you for taking the time to review your Beautyrest Mattress. Your feedback is valuable to us. We are very sorry to hear about your experience. If your mattress has begun to sag, it may have a manufacturing defect. If that is the case, we encourage you to reach out to your retailer to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns.