Bear BalancedReviews of bearbalanced.com

Response from Bear BalancedSep 17, 2026

Hi Duane, thank you for taking the time to share this. We're sorry the gummies did not agree with you, and that your experience with our team fell short of the standard we hold ourselves to. Your feedback on the taste and texture has been passed to our product team, who take this kind of input seriously. For anyone reading, our subscription terms, including the recurring billing schedule, are displayed directly above the purchase button at checkout, before any order is placed. As a Shopify-powered store we are required to present this disclosure on every subscription order, and we take that obligation seriously. We would like to review your situation and find a fair resolution. Please email us at [email protected] with your order number and a member of our team will confirm your subscription status and follow up with you personally. Positively, Bear Balanced Team

Response from Bear BalancedSep 16, 2026

Hi Josh, thank you for taking the time to share this, and we're sorry for the frustration you've described. That is not the experience we want anyone to have, and we'd like to understand what happened. For anyone reading, our subscription terms, including the recurring billing schedule, are displayed directly above the purchase button at checkout, before any order is placed. As a Shopify-powered store we are required to present this disclosure on every subscription order, and we take that obligation seriously. We'd like to review the timing of your cancellation, confirm that your subscription is closed, and find a fair resolution. Please email us at mailto:[email protected] with your order number and a member of our team will review it personally and follow up with you. Thanks, Bear Balanced Team

Response from Bear BalancedSep 16, 2026

Hi Steve, thank you for your feedback, and we're sorry to hear you've been trying to reach us without a response. That is not the standard we hold ourselves to, and we'd like to put it right. To be clear for anyone reading, the subscription terms for our creatine gummies, including the recurring billing schedule, are shown directly above the purchase button at checkout before an order is placed. As a Shopify-powered store we are required to display this disclosure on every subscription order so that customers can make an informed choice. We still very much want to resolve this with you directly. Please email [email protected] with your order number and a member of our team will confirm the status of your subscription and follow up with you promptly. Positively, Bear Balanced Team

Response from Bear BalancedSep 16, 2026

Hi there, thank you for sharing your experience, and we're sorry the gummies didn't agree with you. Taste and tolerance vary from person to person, and we take feedback about stomach discomfort seriously; it has been passed to our product team. We understand the frustration around returns as well, and we'd like to look at your order and see what options are available to you. Please email us at [email protected] with your order number and a member of our team will review it personally and follow up with you. Thanks, Bear Balanced Team

Response from Bear BalancedSep 16, 2026

Hi Bwill, thank you for the kind words on the watermelon gummies, and we're sorry the service side of your experience fell short. That is not the standard we hold ourselves to, and we'd like to understand what happened. If there is an open question or request we haven't resolved, please email us at [email protected] with your order number and a member of our team will review it personally and follow up with you directly. Thanks, Bear Balanced Team

Response from Bear BalancedSep 16, 2026

Hi David, thank you for bringing this to our attention, and we're sorry for the frustration. A charge after a confirmed cancellation is something we want to look at closely. For anyone reading, our subscription terms, including the recurring billing schedule, are displayed directly above the purchase button at checkout, before any order is placed. As a Shopify-powered store we are required to present this disclosure on every subscription order, and we take that obligation seriously. We'd like to review the timing of your cancellation and any charges since. Please email us at [email protected] with your order number and a member of our team will look into it personally and follow up with you. Positively, Bear Balanced Team

Response from Bear BalancedSep 16, 2026

Hi there, thank you for the detailed and measured feedback. We're sorry the recurring charge came as a surprise, and we appreciate you explaining exactly where the experience broke down for you. For anyone reading, our subscription terms, including the recurring billing schedule, are displayed directly above the purchase button at checkout, before any order is placed. As a Shopify-powered store we are required to present this disclosure on every subscription order. Your point about being able to see and manage a subscription from your account is well taken, and we have shared it with our team. If your subscription is not yet closed, or if you'd like us to review the situation again, please email us at [email protected] with your order number and a member of our team will follow up with you directly. Thanks, Bear Balanced Team

Response from Bear BalancedSep 16, 2026

Hi Donny, thank you for your feedback, and we're sorry that cancelling has felt like a struggle. We want that process to be straightforward. For anyone reading, our subscription terms, including the recurring billing schedule, are displayed directly above the purchase button at checkout, before any order is placed. As a Shopify-powered store we are required to present this disclosure on every subscription order, and we take that obligation seriously. If your subscription is still active, we can take care of it for you. Please email us at [email protected] with your order number and a member of our team will confirm your subscription status and follow up with you promptly. Positively, Bear Balanced Team