Bear BalancedReviews of bearbalanced.com

Response from Bear BalancedOct 2, 2026

Hi Mark, Thanks for letting us know. Gummies that fuse into one block and have to be cut or torn apart are a real nuisance, even when the flavor holds up, and that is not the state they should reach you in. The room temperature texture problem has gone to our product team with your note attached. Firmness in warm conditions is exactly the kind of detail that is hard to catch without customers telling us. Good to hear the taste itself worked for you. Positively, Bear Balanced Team

Response from Bear BalancedSep 17, 2026

Hi there, thank you for the balanced review. We're glad the gummies are working for you, and we genuinely appreciate you saying you'd come back. Your point about the cancellation process is heard. For anyone reading, subscription terms are shown directly above the purchase button at checkout, before any order is placed, as required of Shopify-powered stores, and we want cancelling to feel just as clear. Feedback like yours is exactly what we use to improve that. If there is anything outstanding on your account, please email us at [email protected] and a member of our team will help. Positively, Bear Balanced Team

Response from Bear BalancedSep 22, 2026

Hi Vince, Paying for two and receiving one is a straightforward problem, and we are sorry it happened. Chasing down a missing shipment should never land on the customer. Orders that ship in parts are exactly where things go quietly wrong, so this has been passed to the fulfilment side here to look at rather than filed away. Thank you for writing it down instead of letting it slide. Three stars is more generous than the experience deserved. Positively, Bear Balanced Team

Response from Bear BalancedSep 25, 2026

Hi there, Glad the gummies themselves are landing well, and thank you for being straight about the rest. Paying extra for shipping and then waiting anyway is a fair thing to be annoyed about, and communication that rates as just ok is not where we want to be either. Your interest in stocking them at the gym has been passed along internally, together with the note on delivery speed. Thanks, Bear Balanced Team

Response from Bear BalancedSep 25, 2026

Hi there, Ten days with nothing to show for it is longer than an order should ever take, and the small frown at the end of your note says plenty about how that felt. We are sorry it dragged out. Turnaround times during that stretch were nowhere near what we promised at checkout, and pulling them back into line has been the focus for the team handling fulfillment. Positively, Bear Balanced Team

Response from Bear BalancedSep 25, 2026

Hi there, That is a fair standard to hold us to. Quick delivery stopped being a bonus a long time ago, and an order that crawls reads as carelessness whatever sits behind it. We are sorry yours took as long as it did. Shipping speed was the weakest part of our operation at that point, and it has been treated internally as exactly that. Thanks, Bear Balanced Team

Response from Bear BalancedSep 25, 2026

Hi Cheyenne, Nobody should have to write a public review to get an order moving, and the fact that it worked is not something we can take as a win. It points to a process that only reacts once something is visible, which is exactly the wrong way round. Good to know the gummies themselves were worth the wait. The service gap you describe has gone to the team, because a solid product paired with poor follow-through still adds up to a poor experience. Positively, Bear Balanced Team

Response from Bear BalancedMay 4, 2023

Thank you for your review!