Bear BalancedReviews of bearbalanced.com

Response from Bear BalancedOct 23, 2026

Hi Linda, That is a hard first experience, and we're sorry the gummies were so unpleasant for you. Your comments on the taste have gone straight to our product team. To be transparent about how our subscriptions work, the terms and recurring billing schedule sit directly above the purchase button at checkout, before any order is placed. Shopify, which powers our store, requires that disclosure on every subscription order, and we treat it as a real obligation. If you would like to stop future orders, click the account icon next to the cart at the top of any page on our site, sign in with the email or phone number you ordered with, and pause, change, or cancel from there. Thanks, Bear Balanced Team

Response from Bear BalancedOct 23, 2026

Hi Lee, Being told you're stuck after asking to cancel is not how this should go, and we're sorry it played out that way. Thank you for sharing it. For clarity, our subscription terms, including the recurring billing schedule, are shown directly above the purchase button at checkout before any order goes through. As a Shopify-powered store, we must present that disclosure on every subscription order. The subscription can also be managed without waiting on anyone: use the account icon next to the cart at the top of any page on our site, sign in with the email or phone number from your order, and pause, change, or cancel it there. Positively, Bear Balanced Team

Response from Bear BalancedOct 20, 2026

Hi Michele, Two months is far too long to be left waiting, and we're sorry that what you've received so far has been an apology rather than an answer. That is not the standard we hold ourselves to. We've passed your review to our team so this gets a proper look and a fair resolution. Thank you for being direct with us about how it has gone. Thanks, Bear Balanced Team

Response from Bear BalancedOct 20, 2026

Hi there, We're sorry to read this, especially that the gummies arrived loose in the envelope. That is a packaging failure, and it has gone to our team along with your points on the ingredients and our slow response. On quality, every batch is third party tested by Eurofins, and the product is manufactured in an NSF certified, cGMP compliant facility. So other readers have the full picture, subscription terms and the recurring billing schedule appear right above the purchase button at checkout, before an order is placed. Shopify requires that disclosure on every subscription order. To handle the subscription directly, use the account icon beside the cart at the top of any page on our site, sign in with your order's email or phone number, and pause, change, or cancel from there. Thanks, Bear Balanced Team

Response from Bear BalancedOct 16, 2026

Hi Tom, We're sorry the gummies missed the mark on taste and texture, and that your emails went unanswered. Your comments on flavor, texture, and serving size have gone to our product team, and silence on your messages falls short of how we want to treat anyone. To be transparent about how our subscriptions work, the terms and the recurring billing schedule appear directly above the purchase button at checkout, before an order is placed. Shopify requires us, as a store on its platform, to show that disclosure on every subscription order. To stop future shipments yourself, click the account icon beside the cart at the top of our site, sign in with the email or phone number from your order, and pause, change, or cancel the subscription there. Thanks, Bear Balanced Team

Response from Bear BalancedOct 14, 2026

Hi Linda, Thank you for writing this while you are still waiting on an answer from us. Going quiet on someone who has asked about a return is not how we want to operate, and we are sorry you have had to wait. Your point about the number of gummies needed to reach 5 grams is a fair one, and it has been passed to our product team so the serving size is clearer up front. Thanks, Bear Balanced Team