BearabyReviews of bearaby.com

I was disappointed in the fulfillment of my order, as i had selected the most expensive, “overnight” shipping choice, but the blanket took 4 days to arrive. However, when I contacted the company about this, they both explained the reason for the delay (which they believe was within their conditions of what constituted “next day”, but in fact were never explained on the website, they graciously refunded the $40.00 shipping charge. They responded in a timely manner and made me whole for my concern. And the blanket is excellent

AMAZING customer service! My order was somehow lost in transit, and the Bearaby team replaced it for me without any issues. They were very responsive, even over the holidays, and promptly shipped a replacement for me.

From Bearaby's high quality products to their timely and professional communication to their transparency with all of their policies (ie., refund, returns), Bearaby comes to the top of my list for a company with integrity, commitment to customers and high quality products! I am in support of their mission and vision. I don't know how I would ever part with my weighted blanket. I recently purchased the Muslin Cocoon, the Lounger, and a Nappling. My nervous system will forever thank Bearaby!

The Bearaby customer service is so wonderful. I had a couple of delays and a small issue with my order. And when I contacted them, I received timely and helpful feedback from a real person and was treated with empathy. They resolved my issue exactly the way they said they would. This is some of the best customer service I’ve received in Germany. I also love the quality of my Napper blanket and am already planning on ordering one for my child. Thanks, Bearaby Team! Hugs from Pankow, Hollis Matyssek

Great product, made with care , beautiful materials and love! Great customer service too!

Excellent communication from start to finish . And the blanket when it arrived was perfect and beautifully wrapped . If you are thinking of ordering , don’t hesitate - a thoroughly professional company .

I love this company because of their product ( the weighted lap blanket that you can microwave) PLUS the EXCELLENT customer service!!!!! I reached out to customer service and they were amazing!!! 10 stars!!!!!

I have a weighted blanket that I love from Bearaby. Even got my partner to buy one too. I wanted to try the sleep mask but the fit wasn’t right and I didn’t love it. I contacted support to make a return and it was super easy and I got refunded very quickly. Bearaby support is top notch.