BearabyReviews of bearaby.com

The customer service team was responsive and polite and straight to the point when I had a package that was significantly delayed due to issues at their end.

Would you like to sleep like a baby? Of course you would. Who wouldn’t?!?

Exemplary customer service.

The staff really went the extra mile and upgraded my shipping so that our daughter’s Christmas gift arrived on time. Our 3rd “Bear” and couldn’t be happier with their products!

I discovered Bearaby after receiving a diagnosis of severe ADHD in my 30's. I was overwhelmed with the options for weighted blankets until a friend suggested I order the TENCEL Weighted Blanket. It has been a life-changing purchase for me. After exploring the site, I ordered different-sized Knot Pillows and noticed my children using them as soon as they arrived. We don't leave the house without one of our Huggets to keep restless hands occupied in the car, including mine, while sitting in traffic. I have since purchased the Lounger (heated lap pad), the Ocean Napper, so I can take it with me when traveling, and the Second Skin Sheets. I cannot express with words how incredible these sheets are. I will be purchasing another set ASAP. In today’s world, peace is of the utmost importance to a family with challenges like ours, and Bearaby products provide calm. This is why I want everyone, especially those who are and who love a Neurodivergent person, to know about Bearaby and have a real mama validate the difference these products can make. We have interwoven Bearaby into every part of our lives. I am basking in gratitude, not only for this company, but also for Eleanor (Bearabuddies Customer Care) and her genuinely kind and helpful responses to my emails.

Outstanding Customer Service! The team was amazing in resolving my issue with my lounger and responded to my emails immediately. I own both the Bearaby Lounger and a weighted blanket, and I couldn’t be happier. They’ve made a huge difference to my sleep.

I have bought just about every product Bearaby sells over the years - several in multiples. The quality is wonderful, the products bring so much comfort (along with being beautiful), and every experience I have had with customer service has been easy and pleasant.

This is a lovely company with super helpful customer service. I bought a facemask and I needed to exchange it for a different type. The process was simple and they helped every step of the way.