Beanzbeanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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David F.
Understood and sorted my problem!
Response from BeanzJun 25, 2025
Hi David, Glad to hear it! We're happy we could understand your concern and get everything sorted for you. Don’t hesitate to reach out if you ever need anything else! Best regards, Beanz
Rip-Deal
Ich habe mich nicht für den Newsletter angemeldet und bekomme trotzdem Mails. Meiner Aufforderung auf Datenlöschung wurde nicht nachgekommen.
Response from BeanzJun 16, 2025
Sehr geehrter Kunde, vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben. Es hat zwar etwas gedauert, Ihre Anfrage zu bearbeiten, aber wir können bestätigen, dass Ihre Daten aus unseren Systemen gelöscht wurden. Sollten Sie zusätzliche Unterstützung benötigen oder weitere Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren. Mit freundlichen Grüßen, Beanz
dede S.
Perfect, quick response. Easy yo solve the problems. And easy to communicate with.
Response from BeanzJun 25, 2025
Hi Dede, We really appreciate your feedback! It’s great to know that the response was prompt, the solution straightforward, and communication smooth. We're always here to make things as easy as possible for you. Best regards, Beanz
Sudarsan R.
Consistently amazing customer support and great experience. Everytime I have a problem, it gets unblocked immediately
Response from BeanzJun 25, 2025
Hi Sudarsan, Thank you for your wonderful feedback! We're thrilled to hear that you've consistently had a great experience with our support team. It's great to know that any bumps along the way have been quickly resolved. We’re always here to help! Best regards, Beanz
Edward
Offered me a deal when I went to cancel but in accepting I lost more money that I saved by not getting the £50 off for a £200 spend offer which was not anywhere in T&Cs.
Response from BeanzJun 12, 2025
Dear Edward, Thank you for your feedback. We're sorry to hear about the confusion surrounding the offer you received, and we understand how frustrating it must be to feel that you lost out rather than gained by accepting it. We’re currently looking into this matter to better understand what happened and ensure any terms were communicated clearly. A member of our team will follow up with you directly to review the situation and discuss next steps. Thank you for bringing this to our attention. Kind regards, Beanz.
Jason T.
Never got back to me in the allotted time had to deal with the roaster directly . You got back to me 2 weeks late. Also this is the second review you have asked for . Many thanks .
Response from BeanzJun 10, 2025
Dear Jason, Thank you for sharing your experience with us. We’re truly sorry for the inconvenience caused and appreciate the chance to make things right. We’ve since reached out to you directly and are pleased to have been able to assist. Thanks once again for your patience and understanding. If there´s anything else we can do for you, please don`t hesitate to reach out. Kind regards, Beanz
ANKUR
I didn’t got any response from support team.
Response from BeanzJun 5, 2025
We're sorry to hear of your experience. Thank you for your review and your feedback. We do show that an email was sent to you by a specialist just prior to your review being created. Be sure to check your junk/spam folder.
lorrainechlmrs
sounded happy, understandable, Knowledgable
Response from BeanzJun 25, 2025
Hi Lorraine, Thank you for your feedback! We're so pleased to hear that the support you received was not only knowledgeable but also clear and delivered with a positive attitude. That’s exactly the experience we aim to provide! Best regards, Beanz
