JAR
Quick and satisfying response.
Quick and satisfying response.

beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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JAR
Quick and satisfying response.
theo F.
Went above and beyond to fix an issue
MartinFielder
Great options and quick delivery
Ralph T.
Friendly agent. Sorted the problem quickly.
Ben D.
I was allowed to get some complimentary coffee beans as I had lots of fresh coffee already when the beans dispatched free with my machine arrived.
Kathy J.
I received 3 free deliveries of beans when I purchased my Breville machine which was great. I loved the different coffee blends I got for excellent Melbourne coffee houses. However when this offer ended I wanted to continue the subscription & contacted them using the Contact Us on their website. Terrible customer service. Multiple messages no reply except to say query ticket closed. Got a phone call to say my email must be incorrect - no emails in inbox or spam yet I have been bombarded with emails to say my tickets are closed and to leave a review. So I am. Very disappointing as I wanted to continue subscription, website wouldn’t allow me to edit my subscription & hence contact to support centre with no reply. Now buying the same coffee blends direct from the roasters in Melbourne.
Response from BeanzJul 28, 2025
We're sorry to hear about your experience. We do see that a specialist reached out asking for your reply to continue assisting you with that subscription but never received a reply. We'll resend that message to you again now. Please be sure to check your junk/spam folder.
Rebecca
Bis heute keine Bohnen erhalten
Response from BeanzAug 14, 2025
Sehr geehrte Frau Rebbeca, vielen Dank, dass Sie Ihr Feedback mit uns teilen. Es tut uns sehr leid zu hören, dass Sie Ihre kostenlosen Kaffeebohnen noch nicht erhalten haben. Unser Team prüft Ihren Fall derzeit und wird sich so schnell wie möglich mit Ihnen in Verbindung setzen. Wir schätzen Ihre Geduld sehr. Mit freundlichen Grüßen, Sage Appliances.
R F.
excellent service sort out any issues promptly always deliver on time