BeanzReviews of beanz.com

The coffee was good lived up to its description.

Very helpful and quick response!

Answered my query in a knowledgeable and polite manner.

Schnelle und sehr effektive Bearbeitung der Reklamation. Durch die Art, wie reagiert wurde, macht der Support klar, dass das Bemühen um gute Kaffee-Qualität nicht nur Marketing ist, sondern wirklich vom Unternehmen ernst genommen wird.

They took care of my issue quickly and with no hassle. It was greatly appreciated.

No one ever got back to me I’ve also responded to that email. Essentially, you have a non-existent customer service department that only asks about the issue with the order. I then provide a detailed explanation, but no one responds. Yes, the beans you sent me were useless because they were fully soaked in water after being left out, making them unusable.

Quick response to the customer's call. After the calls, the email was sent to confirm the resolution or the status of the case. Very helpful and easy to track down.

Got a reply quickly. Good customer service.