Linda C.
I hate trump
This gift was from my sister, I was complaining about Trump and coffee prices, she is wealthy and I'm not, she voted for him and I didn't, hence the gift card. Your customer service was great, happy holidays

beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Linda C.
This gift was from my sister, I was complaining about Trump and coffee prices, she is wealthy and I'm not, she voted for him and I didn't, hence the gift card. Your customer service was great, happy holidays
Jaewon S.
Awesome all along! Thank you so much!
Customer
No one helped me with my issue. The case simply just closed.
Response from BeanzNov 17, 2025
Thank you for your feedback. We apologize for the mix-up across different emails. We’ve contacted you from your case and will work with you on the beans you mentioned.
Andrew
Absolutely flawless customer service. Your colleagues were prompt to respond, acknowledged the problem straight away and resolved it swiftly.
Bianca M.
Beanz was so kind and accommodating by sending new beans to us after they sent the wrong requested ones. And the ones we got were delicious! Thank you so much can’t wait to order again
Alex
Great company, cracking choice of beans from a variety of roasters, amazing customer service.
Fan of E.
The CSR team has helped me twice, now. Under the Barista's Choice program, sometimes the picks don't jive well with our preferences. CSR dutifully allows for replacement beans, of my choice. No stress!
Anne B.
Had a misunderstanding but thankfully my issue was resolved immediately and with with complete professional support