Vee
Great service…again!
Had an issue with a delivery, opened a new case, submitted a picture and a couple days later the issue was resolved. No muss, no fuss. Excellent work again Beanz!

beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Vee
Had an issue with a delivery, opened a new case, submitted a picture and a couple days later the issue was resolved. No muss, no fuss. Excellent work again Beanz!
Katie G.
The advisor was patient and explained the issue different ways to help me understand and resolve
Tobias
Wunderbarer Kundenservice
Edmund
Friendly, helpful advice enabled me to do what I wanted.
Madeleine T.
I have sent online emails multiple times to no avail. When I rang the guy put me on hold then the line went dead and he didn’t call back. I am so frustrated with this whole process. Please can someone resolve my issue
Response from BeanzFeb 4, 2026
Thank you for your review and feedback. Based on the case details and our specialist’s notes, your request was for information regarding the Loyalty Program in which you are enrolled. The 25% cashback offer is not associated with your account; our specialist previously provided the correct program information. We will resend the email from January 4 to you shortly.
April
Great customer service. I had an issue initially with my order not arriving but Beanz rectified this promptly.
P.A
Perfect delivery and quality.
Diane T.
Very prompt response, very professional and super friendly! Great service!