David E.
They were great
They were great. I had an issue. They took care of it, and shipped me new beans !!

beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz (beanz.com) has 693 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing693 approved reviews, newest moderated first
David E.
They were great. I had an issue. They took care of it, and shipped me new beans !!
JY
I received coffee beans that were not roasted on or after the date I placed my order. I wrote to Beanz and they offered to replace them free of charge. That's great service! I look forward to receiving my replacement coffee beans soon.
James C.
Came back every time and offered a solution
PFW
Mein Anliegen konnte direkt gelöst werden, vielen Dank
Jörg F.
Es gab kaum Probleme, der Kaffee kam immer an
Nathan
They addressed my complaint and offered a solution
Steve G.
Customer service team responded quickly to my questions and immediately resolved my issue
Phillip
I got a few free bags when I bought an espresso machine, but then they got lost by USPS. I reached out to Beanz and even though my bags were free anyway, they had me pick out two other bags and successfully shipped them to me. Never even had to fill out another order or put in payment info etc. Really appreciated them making that right when it wasn't even their fault.