They’re over here, shilling credentials they’re given companies that are no good A*
because they pay, this is very disappointing. people think they’re affiliated with the government. They hear BBB they’re like. Oh yeah they’re good. No, it’s a private business.
VG
Vlad G.
The BBB markets accreditation to…
The BBB markets accreditation to consumers as a sign of trust, but in reality, it’s a transactional relationship:
• Pay the fee → Agree to vague “Standards” → Get the badge and often better ratings
ABC’s 20/20 exposed this in 2010 by getting a fake terrorist group accredited as a joke — because they paid.
TA
TubbsEdurado at P.
They is a solution to the company…
They is a solution to the company mistakes let look up on it we can help you out
ZS
Zachary S.
The Better Business Bureau scam
The Better Business Bureau (BBB) operates under the false pretense of being an official regulatory body, when in reality it is a private U.S. nonprofit with no legal authority over any business. Despite this, they create unsolicited business profiles, publish unverified complaints, and use biased ratings to manipulate public perception — often pressuring companies into paid “accreditation” to improve their image. This exploitative system amounts to reputation coercion, misleading consumers and harming businesses without due process or accountability, making their practices ethically corrupt and legally questionable.
MY
Megan Y.
My name was public disclosed by BBB…
My name was public disclosed by BBB without my consent. I have never received any email verification from BBB. Several of my company staff names were falsified published without consent. BBB is known for Privacy violation, falsified statements, and data breach, without obtaining authorization. They charge companies for verification to scam their money. They only publish bad reviews.
KG
Kelly G.
Customer completely frauded by a…
Customer completely frauded by a company, BBB is absolutely WORTHLESS at helping with anything. Is this another people funded (ie stolen taxes) company. BBB is a JOKE.
SS
Stephanie S.
Delaware BBB's Director is Incredibly Rude
The level of shady business practices, irresponsible and unprofessional bedside manners, and the full dismissal of consumer concerns by this BBB is astounding.
I spoke with Tammy Jeandell, a Director at this BBB, in May 2024 regarding a complaint. I have extensive business with the bank, Chase, all which can have individual issues and some of which have resulted in separate BBB cases. I explained that I have never received a response from Chase regarding the specific concern in my case, and Chase has never provided a response on the same through the case, as she can clearly see. Because of this, she agreed to have the case changed to “Unanswered” or “Unresolved” in May 2024. At the time, she said this status change may encourage a response from Chase.
I then see almost 10 months later, when looking up the business as I still did not receive a response, that the BBB quietly changed my complaint to “Answered”. The BBB supposedly sent an email in September 2024 letting me know this, but it was never received (this may be an issue with Gmail or the BBB, but I’ve never had issues receiving an email). This BBB changed the status based on a continued empty response from the business stating that they responded to me, which they never did, and continuing not to provide proof that they responded (as it doesn’t exist. Apparently, proof doesn't matter and will never be requested from their business partners as the BBB will take the business' empty word above anything else).
When I spoke with Tammy today, she answered the phone hostilely saying she was short staffed. I said I could wait for a callback, but she wanted to move forward with my issue. It then became clear that her and her team blindly sided with the business and could care less that I never received a response. She miscategorized my complaint and refused to change it, then refused to explain how the business answered my concern. I then asked to speak with her manager, and she said her manager will be gone on medical leave for months... I said I would wait, and she said she refused to raise my complaint to her manager without explaining why and hung up.
The BBB is supposed to be neutral. There is nothing neutral about an office protecting businesses blindly (of course, Chase, with a large amount of complaints, *surprisingly* has no negative case statuses against it. I’m aware that these businesses fund the BBB but I didn’t know that the BBB could be so corrupt to protect their funding partners while blaming consumers). These complaints affect consumers, not the BBB staff, and it shows. Tammy waiving off my concern, refusing to forward to her manager, and proving that her BBB has no standards tells you everything you need to know.
DA
David
NEO-POINT ARE TOTAL SCAMMERS…
NEO-POINT ARE TOTAL SCAMMERS…
SCAMMERS. Do NOT under any circumstance, invest a single penny with them. The whole team are all SCAMMERS.You will NEVER GET a penny of your investment and profits made back, so DONT EVER INVEST A PENNY WITH THEM. TOTAL SHAMELESS SCAMMERS. The Swiss authorities should really clamp down on them and convict each of them and close the company.