Bay Alarm MedicalReviews of bayalarmmedical.com

Customer service wait was not too long. The agent Natasha was very friendly and knowledgeable. She helped me with the exchange process.

friendly and understandable agent

Easy guided ordering and setup process.

Normally, I have been doing a routine check in the house to see that everything is working properly with my equipment. I decided to check outside since I walk most mornings. When I called in, I did not get a quick response from the main office as I usually do. After a few minutes, I went back in the house. About 10 minutes later, I had a doorbell ring. @ Fire fighters from down the street were there to see if I was all right. Meanwhile I got a call from my daughter who lives in Virginia to check on me since she had been notified that something might be wrong. There was a three way call between the 3 of us. Bay Alarm said that the reception was bothered by the tall trees in my yard. I will try again outside later on in an area that doesn’t have trees over head.

Customer service rep was quickly able to answer my question

Direct and to the point

No matter who I talk to they are professional but friendly. I’ve never gotten one person who wasnt concerned and extremely helpful!

Anjali was extremely kind and profession with us we worked through upgrading my mother's alert service. She was patient and helpful through the entire call.