Bay Alarm MedicalReviews of bayalarmmedical.com

It was easy to communicate, with no delay in answering questions, and a clear understanding of my problems. Natasha was very friendly and helpful in setting up my account, and helped me to register and test the alarm button. She was friendly and patient through the whole process. It was a pleasure to do business with her. Thank you for having such a pleasant person customer support representative.

Kim was so helpful in getting my button restarted and cleared of its problem of not holding a charge more than 18 hours .

Customer service rep was great at explaining the process of swapping out the devices. He was honest about the potential network restrictions that may drain the battery quicker on the SOS micro device. While the package is a little pricier, it's worth it for someone you love.

They always promptly answer; unfortunately the equipment is very sensitive and it appears that my fall protector button is going off when it is on the tray of my walker and I move over a 1/2" separator between rooms. Happened twice this morning. I guess I have to be wearing it because even that slight movement causes the equipment to sense that I fell! Annoying! On the plus side, I was put in touch with support (tech I guess) to see if the sensitivity could be adjusted. At least I got a definitive answer (no) which is what I needed and for that I am grateful. I will have to decide if the extra fall protection is worth it. But thx for the info.

Vivian was very helpful as a customer representative. Thank you!

Sexy Voice. Great experience!

Took time to explain and gave easy to understand instructions. Thoughtful and polite. Offered solutions and fixed the issues.

Jason was a great tech and patiently helped us resolve our issue.