Michael R.
Totally Satisfactory Service
The representative who took my call, was friendly, courteous and knowledgable. She totally resolved the issue that called about.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,883 approved reviews, newest moderated first
Michael R.
The representative who took my call, was friendly, courteous and knowledgable. She totally resolved the issue that called about.
Barry B.
The representative was terrific. I believe her name is Vivian. If I didn’t get the name correctly I think it’s pretty close. I appreciate the represntstive’s attention to detail and her patience.
Sue
The tech agent, Anthony, helped us to understand, activate, and operate the new devices in short order. Anthony was friendly, knowledgeable, and helpful. Anthony also explained the use of the vital information pouch for responders.
DA
Kal was wonderful helping my dad and I test his devices. My dad isn't very tech savvy, and Kal patiently walked him through it
Vntgmbk
Derrick was very polite, helpful and professional. He helped us address our equipment problem. Thank You
Robert S.
Your representative Kim was very patient while walking me through the questions she needed answered and demonstrated an excellent understanding of your company’s guidelines.
renee A.
Vivian was amazing! Helped us set up fall detection during to a fall today with my mother. Instructions at set up did not tell us we had to call in to set up device so now I have faith it’s working and hopefully we will have no more emergencies due to Vivian’s help! Thank you Vivian!
Roxanne N.
The Bay Alarm Medical device arrived in a timely manner and the agent was very helpful in setting up the device for my personal use. The customer service and staff went beyond my expectations in preparing me for my use of the Bay Alarm Medical device. I am hopeful that I may never need it, but it's always available if I do need it. Thank you for providing such a wonderful product.