Bay Alarm MedicalReviews of bayalarmmedical.com

My dad has been using Bay Alarm for about 5 months. In error he set it off once and an operator called him within 20 second, they asked if he needed assistance. The system was easy to set-up by using the existing jack from his computer. Hopefully he'll never have to use it for an emergency but it gives my sister and I piece of mind.

As I have the cell activated service I experience many times during the day when service cannot get a signal. When testing during this time the service contacted me via my cell phone,

We have had a few accidental activations of the alarm, each time the staff responded quickly and professionally. It gives us peace of mind to know if Mom has any issue, she can get help. Thank you, Rebecca

Bay Alarm Medical has been great to work with. Your policy of not charging Dad for accidentally setting off the alarm was the deal closer for us. His hands have become shaky and are not as coordinated as they once were, thus accidental button pushes do happen. Also, your service desk was wonderful to work with while we were setting up the system and letting Dad repeatedly test it until he was comfortable with the process. They remained pleasantly helpful and patient throughout the entire process, which spanned several days for Dad. (Actual set-up only took me a few minutes.) You have also been wonderfully patient with Dad during his accidental alarms, helping him calm down and get the situation back under control. Thank you! Our only two complaints: * The wrist bracelet is inconvenient because Dad bumps things while wearing it, setting off the alarm. However, it is convenient for the shower, so Dad wears it then, saving the neck strap for when out of the shower. * The neck strap is uncomfortable; scratching and pulling on Dad's neck. Dad has to wrap a cloth around the strap for comfort. A longer and wider strap from the softest possible material would be nice. The extra length would allow him to place it in his shirt pocket, removing the weight from his neck. He is a tall man, and the current length is too short to easily facilitate pocket placement. As a note: I got him a leather strap that is slightly wider than the original strap. This allowed us to fix the length issue, but it is still too scratchy for Dad's neck. We couldn't go too much wider, or the strap wouldn't fit through the unit's loop. I'm still looking for a good solution. If we had to, I'd rather have a neck strap that had a shorter useful life (1-2 years) and was not water proof, if it could just be gentler for his neck. As a possible solution: a high quality, 100% cotton strap with some width that wouldn't roll-up into a skinny rope, but would lay flatter against his skin. It would need to be machine washable and easily removed and reattached to the devise. I'd be willing to pay a reasonable amount for such a strap. Thank you.

It took me a little time to feel comfortable with the necklace. I had two false alarms (bumping it against something) and one time my cleaning lady got a little too brisk with her dusting of the control center. But, like anything else, I am now confident with the system. All three times of the false alarms the representatives were very forgiving and polite. I am a very satisfied customer!

Knowing that my grandmother has your necklace around her neck if something happens give me such a relief. Thank you!

THANK GOD, I HAVE NOT NEEDED TO USE MY ALARM, BUT WHEN I TESTED IT, THE PERSONNEL WERE QUICK TO ANSWER AND VERY HELPFUL TO ANSWER MY QUESTIONS.

This was one of the easiest things I have done in a long time. After researching multiple companies it was easy to see that Bay Alarm was the best company to go with. The representative I worked with on the phone was both knowledgeable and friendly and I felt she had my interest in mind, not a quick phone conversation and sign up. Thank you Bay Alarm for giving me and my family the piece of mind too know that I'm safer now than I have ever been.