Bay Alarm MedicalBay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent
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Hospital & Emergency · San Francisco, California
Excellent
2,883 approved reviews, newest moderated first
Carla H.
This company has been great. My dad passed and my mom was at my house and we had not sent the system back and they had not received a test signal and they called everyone one the list to please check the system. To me that was above and beyond
Ron
The first one they sent wouldn't work with our wireless phone system. The second one requires having a dedicated phone jack. However, now it works. I think they should have to test it once a month. How do I know it's working?
Response from Bay Alarm MedicalJan 25, 2017
Hi Ron - Thank you for your feedback. We encourage our customers to test the unit at least once a month by pressing the button as well as testing the base station by pressing the big help button. Please give us a call and we can assist you with this process to ensure everything is working. Thank you, Bay Alarm Medical
Mark D.
Service was excellent with great customer service.
Nancy L.
I have been rushed to the hospital 3 times now "resptory failure", & doctors of the er told i would bot of made it, if it weren't for friends that just happened to be visiting, i live alone and my boyfriend got me the Bay Medical Alert. I thank goodness i have not yet had to push the simple little buttom on my alert device, BUT I SURE DO FEEL AWHOLE ALOT SAFER, AND IT NRINGS ME PEACE-of-MIND. THANK YOU FOR FOR WATCHING OVER ME BAY MEDICAL ALERT !!!!
Craig S.
Service has been excellent with superior customer service..
P. P.
When my grandsons push the help button (always an accident!) or if mom accidentally hits the button whoever comes on to talk to us is very kind and understanding and is careful to appraise the situation to make sure it's not an emergency. So far we haven't had to use it in an actual emergency but someone has always been there very quickly when the button is activated.
KevinandDawn J.
I purchased the Bay Alarm Medical for my aging Mother. It has given her a sense of peace and security. I had one concern in reviewing different companies - customer service. Bay Alarm has been professional with a personal touch which my mother needed. Thank You.
Kathy M.
I feel a lot safer that my mother could reach out if something happened. The instructions were clear and the representative that confirmed the unit was working was very polite and considerate. Once I made the decision to install Bay Alarm, picked up the phone and ordered it was quite simple. Take the time to fill out all the documents for your loved ones. You'll be glad you did!