Bay Alarm MedicalReviews of bayalarmmedical.com

Cheaper than Life Alert. With Bay Medical we had to pay 3 months up front, so we paid about $90, compared to Life Alert's $50+ a month. When my aged father pushed his neck pendant on accident, he did receive a call from Bay Medical. But because my father is hard of hearing he did not respond to Bay Medical's person that called to make sure my dad was okay. So the police and fire truck came and responded to a false alarm. So Bay Medical did their job, of which I was grateful for. Because of the false alarm, Bay Medical, after calling the police, was suppose to call me, but did not. That's when I realized that there was a form to fill out so I would get that call after an emergency. I believe only hard copies or faxes of that form were accepted. No electronic submissions. I do not like the way the neck pendant is made. So I cut off the connecting plastic part (because my father pulled it loose and fell off his neck) and just tied a knot with the satin cord. I like that this pendant is waterproof so my father wears it in the shower. He really never takes the pendant off. We did purchase a $50 lockbox from Bay Medical. We realized that the paramedics needed a key to open the door if there was no one available in an emergency. We did not want our door broken down, so we invested in the $50 lockbox. I liked that it was made of metal and it took a 4-digit combination to open. Overall, Bay Medical has been a good value with good service at $30 a month, but don't care for the 3 months at a time payment. Side note: be sure to save the box the alarm system comes in so you can easily mail it back to the company.

I fell on the floor at about 3:30 in the morning as I was getting up for the toilet. I pushed my Bay alarm and the response was immediate. I was so happy that I could get help instead of lying on the cold floor until I could get someone's attention. That would have been next day at the earliest because I have no neighbors who could hear me yell. This is really worth it.

Have not had to use services.however, the cleaning person inadvertently pressed the HELP button and the response as immediate

No emergencys so far, but the folks who answered the tests were great, very professional, courteous and thorough. We don't anticipate any problems.

I'm a very recent client who thought that I would have your service 'just in case,' never realizing that 'just in case' would occur so soon. I fell shortly after I started wearing the pendant and had a chance to rest the system. The response was immediate and I had help getting up right away. Needless to say, I'm very glad I signed up with Bay Alarm Medical.

Great experience from beginning to end of the process. Everyone was very helpful and our system was so easy to set up and get started. I now have peace of mind that my mom can get the help she needs if anything ever happens.

My 94 year old Mother ordered this by phone and they said she would get her medical alert in a few days. In a few days she received a long and complicated contract that really upset her. The website said NO contract and no one on the phone told her about one. She cancelled and now we're waiting to see if she gets her money back.

Although my 84 year old Mother who lives by herself has not had an emergency I am impressed with the service she has received. Bay Alarm Medical called my phone as well as others to let us know by automation that her Alarm that goes with her when she leaves the house (GPS Alarm) was not charged. I had been working with her to try to get her to remember to plug it in when she gets back home. Now she knows it will tell on her when she does not. It is a secure feeling. Also that same weekend she lost power and they called me to let me know her system was not working. After checking on it it was just a power issue. It is of great comfort for both of us to know they are paying attention even when she is not pushing her button. Thank you Bay Alarm Medical!