Bay Alarm MedicalReviews of bayalarmmedical.com

Bay Alarm has been the perfect supplier. While the unit is a bit larger than I expected, with all that it does, I am quite well satisfied.

Terrible documentation and customer support agent wasn't very helpful. Told me to google videos to get help in setting up unit. Refuse to prorate billing from date I received unit and instead charged me for two weeks of transit time. Looking into competitors now.

Easy set up but no comment at this time

Poor customer service. Problem was not resolved and I was never called back as promised.

The GPS and home alarm system are excellent. The staff at Bay Alarm is pleasant and helpful. I would recommend this company to anyone needing an excellent life support system.

I fell and Bay Alarm service worked like it is suppose to. para medics arrived shortly after pushing the Bay Alarm button.

My finding this system in place when I returned home from being hospitalized was initiated by one of my children, I wore the monitor because they had ordered it. I think you will agree that people of my generation (80s) would not have thought such a device necessary. When I became less dependent on others, and especially when I leave town, I left it behind. Is this system something I can return to you and no longer be charged? I would appreciate your response. Helen Vande Polder

I have had Bay Alarm for over a year now. I was having a lot of falls & had to get an alarm service. I have had to use the alarm numerous times & their representatives answer the call promptly & are so very nice & courteous. I have also pressed the alarm by accident & they are so nice when I apologize for pushing the alarm button. I am very happy with the company & will recommend them to anyone who needs one.