Bay Alarm MedicalReviews of bayalarmmedical.com

I think I got your best rep! She was thorough, easy to understand and seemed to genuinely care. You can't train that, you have to just hire the right people.

Perhaps a review of how automated "low battery alerts" are given, who can temporarily halt them until issue is resolved (particularly on weekends), and ensuring all staff (supervisors included) know procedures, could result in better and quicker resolution.

Aurora was extremely helpful, courteous and efficient in assisting me with adding the fall feature to my system.04

The CSR understood my specific reason for calling, listened to me carefully. She was so welcoming I went on to ask other questions and came away with much more knowledge about the product, suggestions about the device I have, options for upgrading because I am considering upgrade to the All-in-One product and explained the upgrade process thoroughly. I could go on with details...more to tell. Very knowledgeable, explained things well, and I came away feeling very cared for. Excellent experience! Thank you!

Very professional and caring.

The young man who helped me with everything was very knowledgeable and very attentive and very nice!!

McKenna was patient, kind, understanding and "knew her stuff". She did research to assist us and helped with our specific situation. we are upgrading. Good job McKenna! You need to pay her more...

Bill was very helpful and informative. He took care of my issue and was very courteous. I would and have recommended Bay Alarm Medical to others.