Linda T.
Staff was very helpful and friendly.
Staff was very helpful and friendly.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent

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2,883 approved reviews, newest moderated first
Linda T.
Staff was very helpful and friendly.
John W.
Efficient and polite
Steven M.
The Phone app does not work properly. You cannot access the GPS tracking and it will not show the proper battery life. You can see an accurate status of the device if you go to Bay Alarm web site. Yet this is not always convenient. until they resolve the issue, they should discount the monthly subscription by at least $10/mo.
Response from Bay Alarm MedicalApr 22, 2024
Steven, I am sorry to hear you are experiencing any issue with your caregiver tracking app. I want to help work through this issue and make sure everything is working properly. I have reached out and left you a message with my direct number. Please give me a call so I can help resolve this problem.
Jerrie Kline S.
they called and made sure I was ok and then it was over which is what I wanted
Nathan S.
The gentleman was so patient with all of my questions, and he even had follow up questions for me to be sure I really understood the features on the alarm. Bedside/manner is HUGE!
ommyahoo.com
I have accidently hit my button a couple times and they have benn on the phone to me instantly. They have probably the most courteous phone people I have delt with.
David M.
Very helpful in testing mobile device, and recommending a home unit because of poor cell strength in home location
Caron
great customer service! Jessica helped me with my mother's account and assisted me with establishing an account for my father. She was professional, courteous and patient.