Bay Alarm MedicalReviews of bayalarmmedical.com

Roy was a wonderful customer service representative and solved my issue promptly and successfully. I am very pleased with his help. I would recommend him and Bay Alarm.

Agents who are dealing with customers on the phone need to have a better command of the English language. I had to ask the person who called to update my information to repeat nearly everything he said because of his heavy accent. Very frustrating!

Easy instructions and great phone help

Excellent customer service by Mason.

I am a new customer, but so far I am very happy with my SOS Micro. The reduced weight compared to other GPS units, makes it a winner. Calls are answered quickly.

My advance reading on the internet convinced me that Bay Alarm should be my first choice for closer examination. The representative on the phone was clear, polite, and informative, without any sense of pressure or evasiveness. So I signed up. Now I wait to see how well the system actually works.

I was in the process of setting us my new monitor and updating my account information when I encountered a problem. I called Bay Alarm and was immediately responded to and referred to the correct department. The representative walked me through what needed to be done and my problem was resolved. The representative was knowledgeable, courteous, responsive to my problem and problem resolved within 5 minutes.

Setting up system with agent was so easy She was patient and kind