S
Excellent customer service!
Excellent customer service!

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Hospital & Emergency · IRVINE, California
Excellent

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2,883 approved reviews, newest moderated first
S
Excellent customer service!
Susan
The young man who assisted me today was wonderful. He was very knowledgeable, organized, polite and very very helpful! Thank you for your outstanding customer support,
Joseph R.
Simon walked me thru setting up the fall detection button with the main station for Sallie Webb. This way we feel alittle safer knowing shes a button push away for help when she falks.
Anna S.
The representative on the phone was courteous, informative, professional, and easy to talk to. She was very helpful.
Cathy G.
Ive complain 5 times now that my watch shuts down even though it has adequate charge. I have to reset about 4-6 times a day. Not getting any real help.
Response from Bay Alarm MedicalDec 9, 2024
Hi Cathy - Thank you for bringing this to our attention. We apologize for the inconvenience and frustrating experience. We do see that you spoke with an agent who assisted you and also advised you of cleaning the watch. Nonetheless, we have escalated your case to ensure we take care of you. We will have an agent reach out to you shortly. Thank you!
Lil
Everything that I needed to get done was completed in one call. Thank you for your excellent assistance.
Betty L.
Technical Person was very knowledgeable & was able to fix our problem very quickly
Sandy D.
Customer Service Agent was friendly, compassionate, and knew how to help us.