Bay Alarm MedicalReviews of bayalarmmedical.com

I got this for my mother. She used it many times for ambulance, always worked perfectly. My brother and I were notified instantly whenever she used her button. Highly recommend

Call center and technician very responsive and helpful.

Service agent was knowledgable and fixed the problem very quickly. Also very patient with us during equipment testing.

Mary was extremely patient and helpful. Her product knowledge was excellent.

He helped me figure out how to change phone services. He was very patient .

Roy was thorough, helpful, and diligent in answering the many questions and concerns I had regarding my mother’s service. He was polite and professional no matter how many times I asked for clarification, and I left the conversation with the impression that my/our satisfaction with Bay Alarm’s product/service was as important to Roy as it was to my mother and me.

So Very helpful when I called in to ask about my moms alarm lanyard .. While visiting my mm, she had accidentally bumped it and was unaware while walking into her BR. Newer had that happen before. I never felt rushed and lots of my questions were answered. Team there are So kind and SO professional.

I called to advise that credit card had been updated. (We had received a notice that our card on file had expired.)The customer service agent checked that everything was correct. Novembers payment was made today (it was due the 12th)and he advised that the next auto-payment will be made on Dec 11. Great customer service provided by the agent.