Bay Alarm MedicalReviews of bayalarmmedical.com

Excellent customer service! Quick response and handled my situation easily. Was great to have a native English speaker here in the U.S.!

Quickly came up with a tentative solution to a problem I had with the lanyard. Remains to be seen if this works, but a quick response and reasonable effort is what you hope to see from customer service

I had a wonderful experience talking to Gerry in customer service this morning helping me extremely knowledgeable polite wonderful he talked me through the cancellation process even offered condolences on my loved one Thank you Gerry

Derrick was very helpful and friendly

i Was called immediately after I hit the alarm wrist band. I thought I was just pushing it to do my monthly test. After I must have failed at doing my test. The lady I talked too was very pleasant and asked me twice to make sure I was OK. It gave me great comfort.

Sarah (sp?) addressed my question with competence and knowledge. She has excellent Customer Service. Bay Alarm was "on top of" the technical question that was the reason for my phone call and had informed me about it before my call.

Ruth fell and pulled the electric cord out to the plugin. She must have accidentally hit the monitor box, as she was not wearing her button like she was supposed to. We did get her to the hospital and you were helpful in getting the unit up and running again.

Gentleman on the phone was very polite and patient. He explained everything very clearly and wanted to be sure we understood everything before hanging up.