Thomas R.
Updating Payment Card
It took about 2 days to talk to Bay Alarm Medical. I left several voice messages and finally a text, after which an agent called. I was able to upload the new info promptly.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,883 approved reviews, newest moderated first
Thomas R.
It took about 2 days to talk to Bay Alarm Medical. I left several voice messages and finally a text, after which an agent called. I was able to upload the new info promptly.
Brenda E.
Very professional. Answered all my questions
Ruthann
Very helpful
Rayna
The representative, Sarah, was very knowledgeable and very kind.
Barb L.
Excellent and prompt customer service. The woman who answered my call was extremely kind and knowledgeable. Made quick work of the concern I had and was so pleasant.
Walter P.
Ben answered my questions about the billing
Pam B.
Representative spoke English well and was helpful, polite, and informative.
Anonymous
Derek listened to my concern, he followed up with Liberty, got her to update the system to what we agreed to when I purchased my mothers sos watch, he helped be purchase a replacement and explained how to return the watch.