Bay Alarm MedicalReviews of bayalarmmedical.com

Very helpful. Answered my questions. Thank you.

Very professional and friendly. Provied help when we needed it.

She was very helpful and patient.

Kobe was wonderful. He was patient helping to correct my email address and walked me through setting up the medical alert system for my mother.

It was easy to cancel the service. The representative was clear. I’m just not happy that you’re not sending a box for me. I have to go out and find my own box.

Gene was very helpful and answered my questions efficiently

The time it took for an agent was unacceptable, when I tested my equipnent over the weekend Normally, an agent responds within 6 "beeps". BUT, this time it beeped 28 times, and still no one answered!! Thank god it was just a test I hit reset, and tried again, and after 7 beeps, it was answered. He was very rude, and didn't seem to care why it took so long the first time! All he mumbled was that maybe "they " were busy. THAT is NOT acceptable! I couldn't have been laying on the floor with a broken hip!! I never have spoken with an agent so rude and .... bored And, for $35 a month, I expect more that a 28 BEEP time until someone answering.

Easy for me to explain my issue and associate was efficient in handling. He answered all my questions and voiced compassion on learning of the death of my husband which was one of the reasons for the reduction. I believe his name was J. A. Wright