Alex K.
Cal from customer support was helpful…
Cal from customer support was helpful and kind.

Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,883 approved reviews, newest moderated first
Alex K.
Cal from customer support was helpful and kind.
Elizabeth B.
Troy helped me select the correct system for my mother. He was so polite, patient, and compassionate. I could tell he really understood my mom’s situation and he cared about getting her the right products so she can continue to live independently but be safe, too. He also found some discounts, which is much appreciated.
mark
Angeli was very helpful. Thanks!
Erika V.
The representative was amazing. He was so patient with me and helped me throughout the whole process. He was great!
JjG
The customer service representative had reviewed my problem before she called me and then she provided useful information.
Angie
It’s nice that you can actually reach them and it’s a real person it talk to.
Mame G.
I had tested my device earlier that day, and it was just a little later that it started to buzz. I took off my watch and got picked up by a friend. We saw the police car and ambulance head toward my residence. I called the Police Dept wondering if they were heading to my house. Yes, they were. I was able to let them know I wasn't hurt, just on my way to an eye appointment. This is the 3rd time this has happened, a false alarm. The Police suggested I call my provider. I called Bay Alarm and explained what happened. Angli was understanding and helped me restart my watch.
Richelle
Ben was friendly professional and very polite. What he didn’t know he quickly got answers for Pleasant experience. XXXXOOOO