Batteries Plus BulbsReviews of batteriesplus.com

We are on vacation from the UK and my Mobility Scooter batteries started to not hold the charge. I wasn't sure what to do. A scooter rental company recommended Batteries Plus Bulbs in N. Kissimmee. We rang them and they said they could help us out. Drove to the store and within minutes they had replaced the batteries and fitted them in the sealed box. Scooter is working brilliantly again. Can't recommend these guys and their fantastic service enough.

Purchased car battery 8/2018 Rect says FULL WARRANTY TILL 8/2020 Pulled it from car, drove crosstown, just to be told my FULL WARRANTY means they keep the battery for 24 hrs to check it. DOES NOT SAY THAT ON THE RECT THAT I PAID. Car is stranded till I drive back over there and either get my battery back or am given new one. Walmart would have sent me away with new one. Pep Boys would have sent me away with new one. Been a Business customer since Batteries Plus started out. That ended today. Whether batt is good or bad, they should not have let me leave angry. FULL WARRANTY doesn't mean stranding my car till late Monday.

Very rude, uninformed. Took them 3 days to discover that my new $225 car battery was not holding a charge. Manager was going to personally see if it was discharging. When I went back 6 hours later I was told the manager went on vacation. Rude condescending countermen.

This company is stuck in the stone age! I ordered a phone battery on-line because they offered a discount. I am disabled, and it is challenging for me to go out. Any trip out has to be pre-planned, so my husband was going to go pick it up for me. My phone is six, almost seven years old so it isn't easy to find a battery. The store was over 15 miles away, but all my information (Doctors, Therapy, etc.) was on my phone! The store wouldn't let my husband pick up the battery unless our last names were the same on the credit card. When we married 25 years ago, I had a business and kept my last name. These people don't care about their customers, only their bottom line. My husband went and paid cash for the battery, and now we are trying to get our money back from the credit card! Like we don't have enough to worry about!!!

Duluth, MN store on Miller Trunk Highway, incredibly bad service. I gave them my Galaxy s9 phone with a cracked screen, got it back with internal damage to the reception circuitry, so now I can't get a signal unless I am in the middle of town or next to a tower, had to wait several days to talk to a manager, who dismissed it as me trying to get a free phone from him, then he hung up on me. I contacted Batteries Plus customer service, and found out they had filled out paperwork claiming I had brought in a dead phone that they could not test, so someone tell me, why would I spend 300 dollars for a new screen on a dead phone ? they were rude and totally unprofessional, and treated me like this was all my fault, when all I want is my phone back to the way it was....working.

Today I went to the Batteries + Bulbs store on SE 17th Street and met this lovely helpful General Manager Luis Navarro. It was the first time I had ever been in this store and have been scouring all over the neighborhood looking for D batteries in vain. I was blown away by all the products they carry and amazed they had D batteries. I have been telling everyone I meet about this amazing store and Manager. Luis gave me his card and I will keep it and definitely return.

We visited store 819 in Lake Wales, Fl, and can only give great reviews for Jerry, who went above and beyond for us. We thank him very much for his outstanding service and care for our matter. We will always use this store location in the future. ..Thank you, Jerry

I would give the Pittsburgh group a minus 5 stars if I had the option. Buyer beware. Stay clear of this company. These people are rude arrogant and ignorant. I tried to work with two different stores in Pittsburgh. I found both managers to be abusing and accusing. Anthony the regional manager tries but he has incompetent managers. Two cases to prove this. I ordered a battery charger/ jump starter ask the sales person if it does both, he assured me it did. Not being mechanically inclined, I trusted him. However it was a jump starter not a charger/ jump starter. When I returned it I was told that’s what I ordered and it couldn’t be returned. The rep that told me it was a charger/ jump starter stood there and lied. On a second occasion, I purchased a boat battery. Had it in the boat for a week. The battery died. I tried twice to charge it however it didn’t hold a charge. I returned the battery and was told if it doesn’t hold a charge of 10 amps(a 12 volt battery) that it was something I did to the battery and it’s not covered. A $400 battery. They said they would call back in 2 business days. The didn’t. I had to call a week later. The spineless manager at McNight Rd had a worker take my call to tell me my battery wouldn’t be replaced.