Batteries Plus BulbsReviews of batteriesplus.com

I took the battery from my Honda Odyssey to Batteries Plus in Webster Groves because it was not holding a charge. Owen said it was in warranty (under 2 years old), but he would need to keep it 2-3 days to check it. After not hearing anything for 4 days, I returned to the store to follow up. He said the warranty was void because the car sat in my garage for over 2 weeks while I was on vacation 9 months ago. Really???

The auxiliary battery (Start/Stop Support) on my Volvo died. I called the Volvo dealership and the battery cost $93.50, but the Service Dept never called back for an install appointment, so I went to BatteriesPlus as they say they install for free. Their price for the battery was $119, but then they said they would not install for free - saying the install for that battery was too complicated and would take 55 minutes. I ordered the battery and it was supposed to be in store on a Thursday and that they would call me. No call on Thurs, so I called on Friday. At first they said No, they had not received the battery, but when I questioned that, they said, Oh, here it is. I asked again about the install but they repeated there would be a charge. I told them it was only 4 screws and a only 10 minute job. They said they have to charge. I went to the store, got the new battery and installed it myself in their parking lot. Seems like I paid $27 dollars too much and got crappy service. Should have stayed with the dealership.

I HAD A 2 YO BATTERY THAT TEST BAD BY 3 SHOPS. FORD , BATTERIES PLUS IN OTANGE CITY AND BATTERIES PLUS IN SANFORD. BATTERIES PLUS AGREED IT WAS BAD AND WOULD BE REPLACED AT NO CHARGE UNDER WARRANTY. ORANGE CITY STORE DID NOT HAVE IT IN STOCK SO WENT TO SANFORD. I WAS TOLD FROM SANFORD STORE THAT IT WOULD TAKE 2-3 DAYS FOR WARRANTY CLAIM TO GO THROUGH...OFFERED ME A LOANER BATTERY. DOES THIS SOUND RIDICULOUS OR IS IT JUST ME???...JUST REPLACE THE DAMN BATTERY AS PROMISED IN ORIGINAL WARRANTY!!!

Batteries, Watts & Things, LLC violates the Magnuson-Moss Warranty Act and GA Fair Business Practices Act through deceptive warranty exclusions and record manipulation. 1. Warranty Bait-and-Switch: On 10/21/25, I bought a $276.52 Duracell AGM battery. My original receipt (#P86486208) guarantees a "Full Warranty Until 10/21/2029" barring actual "abuse or negligence," with NO mention of voltage cutoffs. When it failed at 11 months, employee James (JWB) voided the warranty citing an unadvertised flyer (BP00928) that arbitrarily deems any open circuit voltage under 10.0V as "improper maintenance". Redefining a mechanical failure as "neglect" via a hidden post-sale technicality is unlawful. 2. Stale Inventory & Defect Evidence: The battery hit a hard 6.5V charging ceiling on the store's tester, proving a shorted internal cell (a manufacturing defect). Furthermore, the physical label shows a 2024 manufacturing date, proving the merchant sold me stale inventory that sat degrading on a shelf for up to a year. AutoZone independently tested the disconnected battery at a 0% State of Charge (BAD BATTERY). My new replacement battery holds a perfect 12.78V overnight, physically disproving their claim of a vehicle parasitic draw. 3. Record Manipulation & Evasion: Employee James (JWB) typed fabricated remarks on invoices P94959933 and P94959827 to manufacture an excuse for denial, and defensively weaponized the LLC's "veteran-owned" status to deflect my valid claims as a disabled veteran. Owner Jane Watts markets her military service, yet her franchise hides behind a corporate 1-800 number to handle public complaints. Despite daily calls over 5 consecutive days, owners Jane Watts, June Riner, and Darla Carter refused to respond.

Had a little over a year on a 36 month battery, they said voltage to low so it voided warranty. Beware of them and practices.

My cellphone wasn't working right and I heard Batteries Plus did phone repair. I brought it to the Maplewood, MN location. I was told me to leave it and come back in an hour. They were able to reset it and it worked! The charge was $39.00 which I thought was a very fair price. I had to bring it back with a question. "Nate" fixed it at no charge. It's working great now!

I went to the Greeley, Colorado batteries plus store. Very exceptional and professional service, knowledge! We’re able to answer and handle all questions and issues!

Bought two replacement batteries for my key fobs and didn't get the warranty batteries because of how much h extra they were. My battery didn't last a year in the fob I use everyday and when I went to use my backup fob It was dead after never being touched. The batteries were already expensive but to not last a year is ridiculous. Im positive they sold me used / old batteries. I told my daughter about it and she said the same thing happened to her. Garbage company. Won't ever be back .