We founded Baton to give every small business owner—and future owner—the insight they need to plan their next big move. We’re working to make small business ownership attainable for everyone. And that starts with universal access to reliable data and trusted expertise.
Baton (baton.com) has 79 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Internet & Software · New York, New York
Excellent
Internet & Software · Flushing, New York
Excellent
Internet & Software · brooklyn, New York
Excellent
Internet & Software · Yonker, New York
Excellent
79 approved reviews, newest moderated first
Christopher R.
Extremely impressed with the platform. Very easy to use and well put together.
Response from BatonDec 2, 2024
Thank you so much for sharing this! It’s great to hear that you’re finding the platform easy to use and well-designed. We’ve put a lot of thought into making it simple and intuitive, so your feedback really means a lot!
BR
Lots of interested buyers and 3 serious offers thanks to Baton. I got a free valuation with Baton and 1 year later, after getting some helpful advice from them, decided to use them to sell my business. I picked them because they seemed modern, thorough, and considerably cheaper than other brokers and I do not regret it. Baton was extremely communicative through the process as we received interest from hundreds of buyers and negotiated 3 competing offers for my business. I did provide some feedback after that I wish that they were more hands-on during the closing process which I am told they really focus on now! Even after the deal closed and Baton was paid, the team still took time to discuss the transition with me. I am now running a business to support women entrepreneurs and recommend that many of them use Baton to get a valuation and evaluate selling with the Baton team!
Response from BatonDec 2, 2024
Thank you so much for taking the time to share your experience with us! We really appreciate your feedback regarding the closing process, and we’re glad to let you know that we’ve made improvements in that area, as you mentioned. Our goal is always to be as hands-on as possible, especially during the final stages, and we’re working hard to make that an even smoother experience for future clients.
Maddie
Baton’s whole team (especially Dylan) really went to bat for me. I sold my business in 6 months and was happy with the end results. I never felt pressured and everything was always my decision. They had a very clear pricing structure and were transparent the entire time. I’d recommend them for selling your business.
Response from BatonDec 2, 2024
Thank you so much for your kind words and positive feedback Maddie! We're thrilled to hear that your experience with Baton was a successful and smooth one.
Nick B.
I have worked with several business brokers in the past, and Baton was by far my best experience. They were very helpful right from the beginning with their valuation of the business and right through closing. The buyer of my business even commented to me how the information Baton provided made it so much easier to evaluate the business and that is what made them make an offer. They had never seen anything so thorough from any other broker. If I am ever buying or selling a business again, I know exactly who I am calling to assist me. Thank you!
Response from BatonOct 1, 2024
Thank you for your kind words! We're thrilled to hear that your experience with Baton stood out among your past interactions with business brokers. From the initial valuation to the closing, it was a pleasure to assist you every step of the way. We're especially glad that the thoroughness of our information played a key role in helping your buyer feel confident in making an offer. Should you find yourself buying or selling a business again, we look forward to supporting you once more. Thanks again for trusting Baton!
Bernard R.
I love the ease of the process for submitting information and receiving results followed by an in-person review with a Baton staff member.
Response from BatonSep 17, 2024
Bernard, appreciate you taking the time to share more on your experience with us at Baton! When you're ready to sell, we'll be here to assist!
Pon P.
Timely response.
Response from BatonSep 15, 2024
Pon, thank you for your feedback! We’re glad we could assist you quickly. If you need anything else, feel free to reach out anytime!
Amy Z.
Lucas and Sam were very patient and Knowledgeable.
Response from BatonSep 3, 2024
Amy, Thank You for taking the time to leave such a positive review! We're thrilled to hear that Lucas and Sam provided you with excellent service and that their patience and knowledge made a difference in your experience. We'll be sure to pass along your kind words to them. If there's anything else we can assist you with, please don't hesitate to reach out!
Brad K.
Informative and knowledgeable staff who laid out the whole process and did not pressure me to move forward until i was ready and when they thought the business would optimize a profit.
Response from BatonAug 30, 2024
Thank you for your feedback! We're glad to hear you had a positive experience with our team. We strive to provide clear guidance and support without any pressure. If you need further assistance, we're here to help!