Robert & C.
Great service
Great service

Hello, my name is Vern Marchand and I'm the NEW OWNER of Basements.com (also known as CustomBasements.com).I purchased this great dot com in 2024 and proudly use it for my 5 Star Basement Finishing Company in Colorado, USA... I have absolutely no affiliation with the previous ownership.My goal is to EARN the trust of my potential clients, not just ask for it. Which is why I've claimed ownership of this Basements.com page on Trustpilot, even with the previous ownerships' less than stellar, earned ratings.I'm proud of my small company, started in 2020, but my designing and building experience began back in 1996. I've since been Colorado State Certified and have earned the trust of hundreds of amazing people while successfully completing their projects. I understand the importance of any project and truly appreciate it when a client trusts us to come through for them. We obviously finish and remodel Basements, but we also offer complete home improvement services such as; bathrooms, kitchens, wet bars, flooring, painting, patios, decks, framing, doors, trim, drywall, insulation, hvac, electrical and plumbing services (+more!).Thank you for YOUR understanding and for reading this introduction. Your trust means the world to me and I'm ready to earn and keep it.Vern Marchand, Owner, General Contractorcell: 720-600-1408 online: Basements.com
Custom Basements LLC (basements.com) has 247 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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247 approved reviews, newest moderated first
Robert & C.
Great service
Margaret
The work was done quickly and the men were neat and professional They used a drop cloth outside and cleaned everything up before they left. I would recommend them to anyone looking for waterproofing.
Naomi
Yes, I will recommend this company to my family and friends.
Jere & P.
Made issue with seal and it was corrected immediately.
Jeff & B.
Mid-Atlantic Waterproofing workers did a great job! They were prompt, worked efficiently and effectively to get the job done. They answered any questions asked without hesitation as well as leaving our residence clean. We would recommend Mid-Atlantic Waterproofing to family and friends.
Carol
installation was good and timely Thanks goodness I have not had to use it yet.
David
Not cheep, do good work, on time, no complaints
Joe H.
I rated this a three only because when I contacted Mid-Atlantic about my sump pump not working I had to wait 3 weeks until they could come and inspect the equipment. This led me to manually running the pump by waking up in the middle of the night, before leaving for work, and when returning from work and before I went to bed. On days when it rained I was making several trips to run the pump. The service man Owen was fantastic and did a great job replacing the defective pump that was installed in less than a year ago. I feel that I should have had someone come and make the repairs much sooner than the time I had to wait. Luckily I did not receive any water damage from this delay. This only occurred because of my willingness to manually operate the pump.