Custom Basements LLCReviews of basements.com

I know the contract said that the basement would be broom swept after the work, but that did not include the walls, pipes, rafters and items I had piled in the middle of the floor (they were covered with plastic which was removed before the operation was complete.). Cleaning up after the project took 26 hours of work, There was an 1/8 inch layer of cement dust on all the pipes and heater and hot water heater, stairs, railings, window sills and anywhere dust could settle vertically, horizontally and diagonally. To clean it was a chore I had not bargained for. I would suggest that Mid Atlantic include in the price, or offer as an add on, the services of a professional house cleaner to clean up after its laborers have left. I cannot rate the system, I don't think its ever kicked on, but I can say that I was disgruntled with the cleaning chore left behind.

The charge an excessive amount by fraudulently misrepresenting themselves as a home remodeling company when all they do is manufacture the parts and farm out the work to hired hands. They leave your house a disaster area. Do not clean up and leave your belongings in a pile covered with cement dust.. They strong arm payment and refuse to reimburse for extensive damage done to your home and belongings. They removed a nearly brand new $6,000 system from another company and did $2,000 worth of damage to my flooring. The contract said to install new pumps not replace .

Explained everything in detail before the work was done. Clean, quick and offered 0% financing. Basement never had another drop of water.

excellent service and work. Expensive but prevention of water damage is hopefully worth the security...

Our basement floor and walls are dry for the first time since we have lived here which is 42 years. We had a lot of rain this fall which flooded our backyard. Our basement remained dry.

System works flawlessly! No gimmicks just plain hard work to install and done in a professional manner..

I hired mid Atlantic because I thought they were a professional company but it turns out that they sub contract local companies to come do the work , as it turned out the company they subcontracted out wss not not very professional or that experienced, but they got the job done and it's working for now , my basement is dry but the cement work could of looked better !

Good experience with Mid-Atlantic from initial visit to assess through three requests for visit after installation.