DS
Basement flooded
My basement used to flood every time it rained. Mid-Atlantic took care of the problem 6.5 years ago, and I haven't had a drop of water in the basement since them. Very happy!

Hello, my name is Vern Marchand and I'm the NEW OWNER of Basements.com (also known as CustomBasements.com).I purchased this great dot com in 2024 and proudly use it for my 5 Star Basement Finishing Company in Colorado, USA... I have absolutely no affiliation with the previous ownership.My goal is to EARN the trust of my potential clients, not just ask for it. Which is why I've claimed ownership of this Basements.com page on Trustpilot, even with the previous ownerships' less than stellar, earned ratings.I'm proud of my small company, started in 2020, but my designing and building experience began back in 1996. I've since been Colorado State Certified and have earned the trust of hundreds of amazing people while successfully completing their projects. I understand the importance of any project and truly appreciate it when a client trusts us to come through for them. We obviously finish and remodel Basements, but we also offer complete home improvement services such as; bathrooms, kitchens, wet bars, flooring, painting, patios, decks, framing, doors, trim, drywall, insulation, hvac, electrical and plumbing services (+more!).Thank you for YOUR understanding and for reading this introduction. Your trust means the world to me and I'm ready to earn and keep it.Vern Marchand, Owner, General Contractorcell: 720-600-1408 online: Basements.com
Custom Basements LLC (basements.com) has 247 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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247 approved reviews, newest moderated first
DS
My basement used to flood every time it rained. Mid-Atlantic took care of the problem 6.5 years ago, and I haven't had a drop of water in the basement since them. Very happy!
Bill H.
i CANNOT REVIEW SOMEONE WHO DOESN'T SHOW UP FOR SCHEDULED MEETING AND DOESN'T HAVE THE COURTESY TO CALL.
Gisele
VMid-Atlantic Waterproofing Company was very professional and Work was expedited!!!
Don
My only complaint is how long it took for Mid-Atlantic to send somebody out here to fix my broken sump pump. It was about a two week wait. Fortunately, there were no violent storms during that period, or else we would have had real problems. Once the guy got here, he was great. In general, I've been extremely pleased with Mid-Atlantic.
Arthur & D.
Poor customer service response time, fail to return calls for repair service requests. Customer needs to be improved.
Donald & H.
Two very hard working men completed the job.
Brenda
I give a recommendation to all my friends that have water problems due to all the rain that we have been getting. So far my bacement has stayed dry and I am so thankful to God thatI had your Co. waterproof it. You really did do a good job. I did not get any water in with all the down pours and continuess ran fall that we have had in our area. Mr Paul Schwanger of Elizabethtown was given your name by me to go to his home and give him an estimate. Hope he called you.
John & B.
had a few problems after the system was installed. called the company with the problems we were experiencing. on one occasions there was misunderstanding with the message we left. however all issues were addressed in a timely manor.