Custom Basements LLCReviews of basements.com

We have not had any water problems since our French drain was installed around the outside walls. That was money well spent .

so far, so good. we've had some bad storms and haven't had a drop of water in the basement. It's a good feeling not to have to worry about how the basement is doing, as far as flooding goes.

So far, I have been happy with the work and it has held up well under an intensely rainy year. They work was also done quickly and the workers did a great job of cleaning up afterwards. I will say, I had a contractor come by after the work was done, and he was surprised that the salesman on the initial assessment seemed to ignore a lot of water risk areas around the house, inferring that they should have done a more thorough assessment (there were cracks around the outside of the house that weren't noticed that could let in water.) But, I have not been happy with the service. I have been trying to get an operating manual for the sump pump installed since April (It's October now). It takes weeks to get a service appointment and, if my case, the last appointment made was not saved in the system and I had to wait another month to have someone come out. They really court you and talk about their service during the initial sales call, but once the work is done, they (pardon the pun) hang you out to dry.

Bone Dry We had our basement waterproofed by Mid-Atlantic about 7 years ago and our basement has been "bone dry" since then. Prior to the waterproofing, we frequently had signicant water in our finished basement following heavy rains ( numerous times over the years) which had begun to threaten the structural foundation of our home. The efficiency and quality of the project from initial assessment to job completion was excellent and well worth the cost.

The work, once correctly scheduled and completed, was well done. But major issues with field tech accountability, lost documentation and poor follow-up. Had 2 techs come out, each time NO follow-up. Good reputation and they installed a french drain for me years ago, but my frustration almost pushed me elsewhere. Execs/Mgmt need to GET on the stick - as I'm sure their clueless!

So far, they have been excellent.

I’m very satisfied with MAWP.

I was extremely satisfied with everything Mid-Atlantic Waterproofing did.