sylvia H.
Saad was great help!
Saad calmly and clearly walked me through my technical difficulties. I am not a tech savvy person and he helped me set up how to receive rent on my computer. Saad was kind and patient.

Baselane is banking and bookkeeping that removes the mental overhead of managing finances for multi-property owners.Our goal is to support your rental business with tailored financial services, automated tools, and actionable data to save time, increase returns, and grow their rental investment portfolios.
Baselane (baselane.com) has 508 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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508 approved reviews, newest moderated first
sylvia H.
Saad calmly and clearly walked me through my technical difficulties. I am not a tech savvy person and he helped me set up how to receive rent on my computer. Saad was kind and patient.
Lisa H.
I’ve used Baselane for almost a year. I have a small business that doesn’t need big software to manage the business. Since I’ve had all my businesses on Baselane, I can easily reconcile accounts, run the reports I need quickly, and view each company’s balance on the Home Screen.
dennis B.
Very helpful very patient great to work with.
Tepa
Mona did an Awesome job thanks
Patricia S.
Excellent customer service from Elias. Could not be happier with his helpful skills, knowledge and patience!
Sue
AYA was FABULOUS!! thank you for your support.
Dan S.
Had a fraud transaction. Elias was prompt, supportive, and resolved the matter.
Sandi
What a joke. After repeated attempts to get info on how to manually enter reoccurring transactions, Baselane finally admitted they couldn't do it then said that they "resolved" my request. Horrible service.
Response from BaselaneJul 23, 2026
Thank you for taking the time to share your feedback. We're sorry Baselane didn't meet your expectations. Our Director of Customer Support reached out multiple times to better understand your use case and discuss potential alternatives. While we don't currently support manual recurring bookkeeping entries, we've shared your feedback directly with our Product team as we continue expanding our bookkeeping capabilities. We truly appreciate your input and would be happy to reconnect as the product evolves.