Bareroots FootwearReviews of bareroots-footwear.com

Theses shoes are made cheap and when I tried to return them, I kept getting the run around. PLEASE DO NOT BUY FROM THIS COMPANY! I wish I had read the reviews before I purchased. NOT WORTH THE PRICE!!!

They sent the WRONG SHOE and after multiple emails with customer service, it looks like I will have to pay return shipping to get a refund. That's called FRAUD. DO NOT BUY from this company.

I purchased a pair of shoes that looked interesting online but once I got the order, I noticed that the material looks cheap and the shoes were not true to size. I emailed them asking for a refund, they replied two days later offering me either a partial refund or store credit. I asked them for a full refund and to let me know how to proceed with the order return, but to this day I haven’t received an answer after multiple attempts to get in contact with them. This is the worst customer service I’ve ever experienced. Please do not buy anything from this website, it’ll be a waste of money and time.

Horrible experience! I ordered shoes that never arrived after waiting for over a month and repeatedly contacting customer service, who kept asking me to confirm my address. Olivia from their team even admitted the mistake was on their end, yet I was told I wouldn’t get a refund. How is it fair for customers to pay for a company’s internal incompetence? I paid for a product I never received, and this level of negligence and disregard is unacceptable. I’ll be escalating this to consumer rights if my refund isn’t processed never ordering from this company again. 👎🏾

Terrible quality, I was sent boots that look nothing like what I ordered. I have tried to reach out and have received no response.

I was sent not one, but two pairs of shoes with no size markings. I was told the first pair was…well, read yourself: “All of our shoes are manufactured with size markings; what you encountered was unfortunately an isolated quality control issue, and I sincerely apologize for the inconvenience it caused. We take feedback like yours very seriously, and I’ve already flagged this with our quality team to prevent it from happening again.” So, I took a chance and guess what? Not isolated. Noone prevented it from happening again. And now, because Bareroots so graciously let me keep the first pair-which I did not ask for-they made no money and now will not do anything so I am stuck with the same pair of shoes. Too small. But who knows what size they actually are because there is no size on either of them!! Scammers.

Easy process…. user friendly site!

Easy ordering process.