Bareroots Footwear Reviews | Read Customer Reviews of bareroots-footwear.com

Bareroots Footwear Reviews | Read Customer Reviews of bareroots-footwear.com

Bareroots Footwear reviews

610 approved reviews, newest moderated first

Nathalie Deoliveira H.
Jan 3, 2026
Terrible experience!!
Terrible experience!!! The shipping took a long time and the tracking didn't say where it was coming from, where the location of status updates where, and what the expected delivery date was. Now I'm sure it came from China. The shoes look way crappier than the picture on the website. The phone number listed isn't even in service. I emailed twice about returning the shoes and they haven't responded. The address on the site says they're based in the Netherlands, I highly doubt this is their real address since a European company wouldn't act like this. I submitted a complaint report to the business bureau. I want my money back and want to know where to return the ugly boots to. Stay away from this shady company!!!
Response from Bareroots FootwearJan 4, 2026
Hello Nathalie, I’m very sorry to hear about your disappointment and the concerns you’ve raised. We would like to review your order and assist you further if possible. Please contact our support team at [email protected] with your order number so we can look into this. Kelcee | Customer Service Team, Bareroots Footwear
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No N.
Jan 2, 2026
New winter boots
Not sure but putting my order through wasnt as difficult as i thought it would be.
Response from Bareroots FootwearJan 4, 2026
Hello there, thank you for your review! We’re glad to hear placing your order was easier than expected and hope you enjoy your new winter boots. Kelcee | Customer Service Team, Bareroots Footwear
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Minnie D.
Jan 2, 2026
Dry disappointed …
I ordered a bare of boots which looked so rugged the look that I wanted. But when I received them they were nothing like the picture & I paid quite a bit of money for them. I would never order from them again. Besides you can never get your money back. You have to ship them back to China, which would probably cost a lot of money that you pay. I am very disappointed.
Response from Bareroots FootwearJan 4, 2026
Hello Minnie, I’m very sorry to hear about your disappointment and understand how frustrating this experience must have been. We’d like the opportunity to review your order and assist where possible. Please email our support team at [email protected] with your order details so we can help further. Kelcee | Customer Service Team, Bareroots Footwear
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Darlene M.
Jan 2, 2026
I like the style of shoe
I like the style of shoe. Need a continue shopping tab.
Response from Bareroots FootwearJan 2, 2026
Hello Darlene, thank you for your feedback! We’re glad you like the style of the shoe and appreciate your suggestion regarding the shopping experience—it’s helpful as we continue improving the site. Kelcee | Customer Service Team, Bareroots Footwear
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edward G.
Jan 1, 2026
Ok I guess
Ok I guess, we will see when it ships and I get my order
Response from Bareroots FootwearJan 2, 2026
Hello Edward, thank you for your review. We appreciate your patience and hope your order arrives soon—please feel free to reach out if you need any assistance in the meantime. Kelcee | Customer Service Team, Bareroots Footwear
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Charlotte K.
Jan 1, 2026
If I could give a [-5] I would
If I could give a [-5] I would. They kept sending me the wrong size, replacing and re-replacing incorrectly. I patiently communicated with them for months. Finally I disputed the charge with Amex. They had the nerve to push back. Finally I had to invest time in documenting the end-to-end detailed experience and Amex agreed to charge them back. Don't go near this horrific business.
Response from Bareroots FootwearJan 2, 2026
Hello Charlotte, I’m very sorry to hear about your experience and understand how upsetting this must have been. We would like to review your order and see how we can assist you further. Please email our support team at [email protected] with your order details so we can look into this. Kelcee | Customer Service Team, Bareroots Footwear
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Michelle M.
Jan 1, 2026
Easy to order and extra discounts…
Easy to order and extra discounts throughout the process.
Response from Bareroots FootwearJan 2, 2026
Hello Michelle, thank you for your review! We’re glad you found ordering easy and appreciated the discounts throughout the process. Kelcee | Customer Service Team, Bareroots Footwear
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Nerida M.
Jan 1, 2026
Do not ever order from this company.
I accidentally placed an order for the incorrect shoe size. I immediately contacted the company to notify them. They replied 2 days later stating that the order had been dispatched & to contact them when I received the order. I received the order 2 days ago, the shoes smell so utterly toxic that I had to reseal the packaging & I've had to leave it outside under cover. I felt so sick and nauseated. I've called & emailed the business numerous times with no response. Utterly pathetic. Extremely poor customer service.
Response from Bareroots FootwearJan 2, 2026
Hello Nerida, I’m very sorry to hear about your experience and the frustration this has caused. We do want to review your order and assist you properly. Please contact our support team at [email protected] with your order number so we can help resolve this. Kelcee | Customer Service Team, Bareroots Footwear
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