Gerri R.
Terrible Company
The shoes were not as described, they had a terrible chemical smell, they will only give you 75% back credit or you will have to pay the full shipping costs back to China for a full refund. I will never purchase from them again and I am sorry I did.
Response from Bareroots FootwearApr 24, 2026
Hi Gerri, I’m really sorry to hear about your experience, that must have been very disappointing, especially with the quality and smell not meeting your expectations. Thank you for sharing your feedback. We truly take this seriously and are continuously working to improve our products and overall service. Our team is currently responding to your email to provide the best possible resolution. Please do respond to our email so we can continue assisting you and work toward resolving this for you. We appreciate your patience and the opportunity to make things right. Bareroots Footwear