Bare NecessitiesReviews of barenecessities.com

The bra I received fell apart after 4 hand washes, It's too much money to pay for a bra for that to happen. Shame on them for not replacing it

Absolutely DO NOT BUY from this company. Horrible experience with an exchange that was never sent. Waited and waited. Sent an email to tell them I no longer wanted the item because of the delay. They stated they could not cancel, even though the item hadn't even been procured, let alone shipped at that point. Iniitated a dispute through my credit card company because WTF. AVOID this SCAM of a company.

Christine, took care of my issue and went above and beyond my expectations. I appreciate her knowledge, professional and willingness to ensure I purchased the right swim top for my trip(s)! Thank you

I recently had the pleasure of speaking to one of your fit experts. I was very impressed and extremely happy with the service I received from Christine. She is so very knowledgeable and helped me immensely in making my selections. What a wonderful natured person with such a friendly personality! Christine is a valuable asset to your company and should be commended on her patience and professionalism. I will definitely be ordering more items in the future.

Placed an order March 15th. Emailed them 3 times with no response on the 3rd one. They said that there were warehouse issues and I should receive my order in 3-4 weeks. On the 4th email I demanded answers to when and if my order would ship or a refund. It was now 5 weeks after ordering. They said that it would be escalated to a manager. I did receive an email back on April 20th that said they had no idea when or if the items would ship and cancelled my order. I am waiting to see when I receive my refund because of course they charged me when I placed the order on March 15th.

My mom and I are both full figured and are having a very hard time finding bras that fit. We gave Bare Necessities a try. First tried to do an exchange and was told we would be refunded for the full amount plus the shipping amount. We had to call to get the shipping price returned, Jasique first fought with us about it saying we were not told the shipping charge was going to be returned. My mom and I had the phone on speaker, and my mom specifically asked if we'd be refunded the shipping and we were told yes, since we were placing a brand new order for almost the same amount. I don't know what phone call Jasique listened to, but unfortunately for Bare Necessities we will not be back now. The new order came and unfortunately we were not happy with those bras either. Jasique did refund us for that second shipping cost also, which is appreciated, but I shouldn't have had to get firm and almost mean to get the return for shipping from the first order. Had this interaction gone better we would have tried to order different styles again, until we found ones that fit properly. We will order directly from the bra companies from now on, as most seem to offer free returns also. Wish this had gone better but for us it did not.

Used to be an amazing company. This year they are terrible. Ordered in march and still waiting for a portion of that order, that was not on back order, then my 4/1 order hasn’t shipped yet and it’s 4/10, but they sure jerk the money out same day. Customer sercvice is all AI so no help to be had.

I’m absolutely shocked at how Bare Necessities handles points. I had 9,000 points—$30 off—and added bras to my cart. I redeemed the points, then changed my mind before completing the purchase. You’d think unused points would be returned, right? Wrong. They said once points are redeemed, that’s it—even if I never placed the order. That is completely unethical and unfair. I could understand if points couldn’t be redeemed after a purchase—but I didn’t even buy anything! I spend a lot of money here, and I expect ethical treatment in return. Losing points like this over a change of mind is wrong on every level. I will leave a bad review and report this to the Better Business Bureau. If you want loyal customers, treat them fairly and ethically. I love your products, but I will take my money elsewhere because this is not how a business should treat customers. This isn’t me trying to take advantage—it’s me changing my mind, and I got completely screwed over.