Greenwood- Modern Finance for the CultureGreenwood is a digital mobile banking experience made for Black and Latino customers. When you open an account through Greenwood, you save money, help the community, and get paid early.
Greenwood- Modern Finance for the Culture (bankgreenwood.com) has 331 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Excellent
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331 approved reviews, newest moderated first
Kameisha Msoriginalkopy C.
I have had my direct deposit stolen from my account, not once but twice!! No one has gotten back to me. The their was able to change my routing and account number to another bank outside of greenwood. The worst part is no one will call me back, I just keep calling and creating "tickets" to receive a call back! It's shameful!!
Corey D.
Do NOT bank with Greenwood. There is no benefit to do so. They will hold deposits and refunds longer than necessary and give you excuses like, “We do not see s deposit/refund,” If the wait time for a refund or deposit is 7-10 business days, count on waiting that entire time. No worth it.
Darius P.
Horrible company, Horrible customer service I WOULD NOT RECOMMEND THIS BANK TO MY WORST ENEMY
Brittany O.
I experienced fradulent charges and they refused to conduct a diligent search or return my money. I have not been able to contact anyone and have been getting the run around. So sad that this "socially conscious" company is literally taking advantage of the people it claims to serve.
Dalton D.
I’m a young black man how works very hard I was on the waiting list for this card when. Worst experience ever they won’t release my money from a transfer from my Marcus Savings account I have called no one picks up. The worst feeling is knowing that these people are your people which clearly doesn’t mean nothing back to the white man bank accounts I go. Please stay far away. Still waiting for my money an email and a call. God bless.
Bobbie C.
It has not been a pleasant experience. I filled case for fraudulent activity for $852.91 on 4/723 & have been getting the run around from customer service and supervisor since then. I was told I was eligible for a provisional credit but never received it & the so called supervisor is not verbally communicating with me. This is not a company for Black's and Hispanic put your money with a bank that cares.
Anonymous and M.
Terrible experience. No communication with the customer or between agents. Complete waste of time. Held my check and then declined the deposit. Requested the original bank reissue the check only to find out Greenwood had indeed received the funds. They just took my money.
Adrian M.
DO NOT…. I repeat….. DO NOT do business with Greenwood Bank regardless of what Killer Mike recommends. They will not protect you and/or your money.